Hotel Mercedes Hamburg

Hotel clean but a bit jaded. Staff pleasant. Location near to town and railway station but the district was unnerving and made one feel uncomfortable.

Room simple, separate toilet and shower, no English tv, breakfast adequate , local area has few German restaurants, mainly Turkish and Asian. Hotel handy for train station and subway.

nice budget hotel. no frills. breakfast was adequate, but same thing every day.

Rooms are tired and run down. Couldnt get anywhere else because an event was on. Luckily we only spent a couple of hours there to sleep otherwise would have changed. Staff we friendly enough

Stay was good. Air con would be a bonus if hot weather outside but we survived without. Breakfast lady was grumpy but that only made us to smile. Staff otherwise friendly. They told me taxi to the airport would cost over 50€ but I found a mobile application and ended up paying under 30€. Staff should really know these things better. Overall experience was great. Hamburg is a lovely city and hotel Mercedes is a great hotel for those who don't demand too much.

I was happy. My room was comfortable, clean, quiet and for a single, quite spacious. And you don't expect the full works at breakfast in this budget, so I was very happy with the selection, and particularly enjoyed the sesame seed rolls. Yes the area is a bit seedy but what do you expect if you're near the station. The Alstersee is just 10-15 mins walk and a great place to sit and chill and watch all the watersports going on. Reception staff are approachable and well turned out. I'd stay here again.

After reading awful reviews we were sceptical about our stay here. However we found the hotel to be acceptable for the budget price we paid. The room was clean enough and the breakfast was more than adequate. The area was very cosmopolitan but seemed safe enough. Definitely not upmarket but great for the price.

Basic, but all fine.

Unfriendly staff during check-in, no assistance when we complained about the very noisy fan in the bathroom and the promised but not functioning safe inside the room. Below average breakfast and even more unfriendly staff during breakfast hours. Loud road with lots of traffic and police station across (sirens did not stop all night). Strongly advise travellers to look for an alternative option.

At least there were hot water in the shower system and there were no lift and I was alocated in the top floor of the accommodation. It is convinient location for the public trasnport. There were telephone in the room but could not contact the reception as it is not working. it was just for show....