Pullman Sanya Yalong Bay Villas & Resort

Nice Villa, but not close to beach. Many ants near the pool.

the hotel private beach is too small.

Facilities: Home away from home; Value: Bargain; Service: Professional; Cleanliness: Pristine;

Your company wrongly sent my name to the hotel for the reservation. As a result, the hotel did not let me check in and request me to communicate with you to verify the transaction. It made me so angry because i dont think it's my fault and responsibility to do so. The hotel then contacted with you and checked with the reservation, and requested you to send them a revised reservation form to the hotel, but it spent me more than half an hour for the check-in process.

Enjoyed our stay , there 5 years ago, rooms looking tired but would poss stay again

I liked the hotel very much nice location Nice naborhod And nice service But the are some things they could do to improve My villa wasn't been maintenanced So the jets and the filters wasn't working and had to be cleaned by hand every day There were some drwings on the wall from a brevous gest that wasnt fixed Also and most importantly They tried to charge me with more taxes cuase they said that I only paid for one person until I showed them the booking that said 2 adult's Put over all I will come pack to it for sure And also forgot to mention wonderful room service

The staff are friendly and helpful, our room is lovely, and the whole experience is enjoyable!

Hotel facilities were lacking and the so-called private beach was not impressive, with no activities available when we wanted to book.

Wonderful service. Numerous employees had great English. The rooms were so different from any other hotel. This is your best choice for Yalong Bay.

I was disappointed with the Pullman hotel. The pool was not the best for children - sure it had a slide and a very small lazy river but there weren't lounge chairs around the pool. As a parent I would like to be able to see my kids swimming so that I know they are ok. At the Pullman I couldn't do that. Not only did they not have lounge chairs near the pool but there were only a total of 12 lounge chairs. Plus you couldn't order food by the pool. To me that is not being family friendly. We did however have good service, the room was very clean and the buffet was very nice. We also ate at the American Steak House which I would not recommend. We waited a very long time for over priced food that was very fatty. I had to actually go back to the room and order room service for my kids. The buffet was much better. Unfortunately as I whole I would not recommend this hotel for families.