Holiday Inn Express Hotel & Suites Livermore by IHG

Easy access to location . Great clean rooms. I like the fact Costco is down the street easy access for filling up gas.

Great location and staff overall were very accommodating.

We had a mixed experience during our two-night stay. While the staff was very understanding and accommodating, there were several issues that made our stay disappointing—especially given the price we paid and the expectations that came with it. One inconvenience was that there was only one working ice machine, located on the third floor. More concerning, however, was that we had to switch rooms due to a significant ant problem in our original room. Ants were coming through the window seal and ended up not only in our bed but also in our personal belongings. The staff was quick to respond and did switch us to another room, which we appreciated. Unfortunately, the second room had its own set of problems. There appeared to be a circuit breaker issue that caused the refrigerator to stop working, resulting in our food going bad. None of the outlets were functional, so we were unable to charge our devices, and the TV had no signal during our stay. Additionally, the beds were extremely hard and uncomfortable, which made it difficult to get a good night’s rest. While I truly appreciated how understanding and helpful the staff was, the number of maintenance and comfort issues made this stay fall short of expectations for the price. With better upkeep and attention to these concerns, this hotel has the potential to be much better.

The lobby and kitchen was very clean and organized the lady taking care of the kitchen was wonderful

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L acceuil de la dame.du petit dejeuner La proprete

La panne du seul et unique seche linge de l etablissement non signalee Je me suis retrouvee avec deux lessives a faire secher tant bien que mal dans la chambre.Aucune solution d aide proposee par le personnel Le confort du canape lit les enfants ont préféré dormir au sol plutot que sur le canape tant les ressorts se sentent a travers le matelas Reservation faite pour 4 et set de 3 serviettes de bain

Location

The water pressure in the bathrooms could be better.

Muy bien

Todo bien

The location was great in the breakfast was pretty decent.

We had a room with 4 people and when it was time to turn the couch into a bed, we realized there was no bedding for it. When we called and asked for it, the person was new and he didn't know where to get blankets. He finally figured it out and brought us a comforter. So that was frustrating.