Holiday Inn Express & Suites Kent - University Area by IHG

My stay was good. Other than not knowing or seeing that there was an additional $100 security deposit to pay when I got to the hotel. I enjoy the fact that I can book without paying upfront. It was clean, staff were nice.

I was told the pool was open before I booked. I booked it and checked in the pool was not open! I paid too much too much to stay here and be lied to. I was promised a free night.

The room was not cleaned whatsoever prior to our arrival. With blood on the sheets and

Room was great. No issues

This is my second time stay here,The staff was amazing, very Friendly and helpful, as you walk in and the hotel is very clean in my room is very clean. The breakfast was ok and if you don't like the choices they have for breakfast you can always go to Sheetz across the street

Convenient. Modern. Clean. Quiet. Breakfast options were amazing as they had lactose, gluten, and protein packed items.

beds were extremely comfortable. Rooms were very clean

Not as advertised. I chose location due to having indoor pool. Being early march in northern ohio indoor seemed like best option for swimming. Sign on door says pool closed. No dining or lounge within ealking distance, just a few convenience stores. Television had a very extensive printed lust of channels on desk. Not sure why they would print a list of unavailable channels. Room guide offers vending machines, however all machines are empty and a small shelf in lobby with an extremely limited selection of snacks and drinks. I travel to the area frequently on business and will not make the mistake of booking here again

Great staff, clean facility, very friendly and thorough in ensuring guests are happy. Breakfast was great too, lots of options for all.

The hotel itself was great, but they never informed us the pool was closed prior to our stay. I had very upset children that had swim suits packed. So we left after 2 hours and went to another hotel with an open pool. We traveled 2 hours for the hotel and were disappointed. We ahould have been notified.