Holiday Inn Express Hotel & Suites Maryville by IHG

The location, the friendly staff and beds were comfortable.

The toilet made a loud noise after it was flushed, sounded like it was in the pipes. Also, I was unable to get the TV to work. I went to the front desk and the recommendation didn't work. I didn't follow up.

The people were very friendly and helpful. I did enjoy the breakfast and the cookies when checking in.

The shower wouldn't stay on ar first. The workout room i need wifi and password for all machines, no where in the small workout room was any wifi or password available. The pic t ure showed a very large workout room. The TV didn't work in there either.

Hotel is old and not kept up in some ways. But nothing critical. Bed is good, place is clean, people are nice. Breakfast is good.

First of all, the staff is wonderful! They welcomed the guests warmly and this is exactly what a guest wants to feel. The breakfast was good, well stocked and with variety. The two ladies who were in charge are very helpful, pleasant and friendly. The hotel is in the middle of redoing the pool so guests should expect somewhat of a mess. For that reason I’m hesitant to say anything about cleanliness in the halls and lobby. My guess is that after the completion the lobby carpet and the carpet leading up the stairs will be cleaned. Hallways have punched holes and several places wallpaper needs to be glued. The elevator floor is in poor condition as is the elevator door threshold. I’m sure all these details will be taken care of soon. Give the hotel a try. It is located in a vibrant college town.

From the minute I entered the hotel, I was treated as a guest. The individuals who were in charge of my check-in ensured I immediately had a room available for my stay. There was road construction on the highway in front of the hotel, and the hotel actually had individuals working on their parking lot in the back of the hotel. Surprisingly, I was not bothered by noise. My room was very clean, with all items I needed easily accessible. I was nicely greeted by two cleaning individuals when I headed downstairs for my breakfast, which offered guests a variety of foods! Thank you for a wonderful stay!

Very clean and great people/workers.

Pillows were so - so. Other hotel guests next to us were very loud and kept letting doors slam.

The staff was very accommodating and friendly. We enjoyed our family gathering there.