Holiday Inn Express & Suites Chattanooga-Hixson by IHG

Z

The stay over housekeeping is not very good. Any other hotel I have stayed in always checked the room while I was out and replenished the towels, toilet paper and fixed up the beds. Here if you are not ready for housekeeping when they go past your room they skip your room. I stayed Friday Saturday and Sunday and both Saturday and Sunday I had to either track down the housekeeper or call the front desk.

The staff, for one! Isabelle and Angie were so sweet and welcoming! Also, we had stayed there in the past and the last time we were NOT happy! The site is MUCH improved!

I have no complaints!! Breakfast was good, front staff was helpful and close to where I needed to be during the week! The area was quiet! I could hear doors slamming at some points but other than that, it was a great stay. Bathroom was clean and nice, bed was comfortable, clean and big! No complaints!

Needs a bit more updating

I needed to change rooms because of a maintenance issue. They did address immediately, just moderately inconvenient.

Excellent service and stay at an excellent hotel. Will definitely stay here again

Property needs some upgrades and repairs. The sink didnt drain properly and the toilet seat was broken at the hinge making it slide when you sit. Also when you open the curtains the window pointed to a giant pile of broken junk like old fridges, broken pool chairs, rusty ac units just looked really unappealing. Otherwise clean and breakfast was nice.

This room was absolutely filthy. There was dirt in every corner, the blinds were broken with holes in them, the tub was dirty with red stuff in the corner, the doors were dirty, there was a sharp object sticking out of one of the pillows