Harbor 360 Hotel Seward

The shower which had a lot of water pressure and The breakfast I wish I knew who the sausages came from. I’d order some for home. Check in was quick and so was check out. Clean room I would recommend to others as the place to stay But seriously. Who do you order the sausage from. Where can I get a case.

DISABLED / MOBILITY ISSUE TRAVELERS BEWARE! This hotel does not care about you! I am on a 100 day tour around Alaska and Canada and have travelled through the south eastern islands / marine highway and Haines Junction / Tok by this point with no issue. 5 nights booking. Stated in booking I had mobility issues. Did not check until I arrived then they downgraded me to a room on the second floor via elevator. Would they come get me in an emergency? Would not have chosen this hotel if I couldn’t get the advertised room (this new ADA friendly one supposedly is actually more expensive than the harbor view room I originally booked. They did not say this when they changed me). The given room only had a single handrail in the bathroom a distance from the toilet or sink. The shower was not step-free but mostly step-free. There was no rubber mat. The breakfast was very difficult to use with a walker and there was no assistance. On 3 occasions non disabled guests parked or blocked the disabled spots, raised with front desk, did nothing. On two of those occasions the lots were also full and I had to walk with my walker a significant distance in the rain. They had company vehicles blocking spots preventing me entering and others leaving and when asked if they could move temporarily I was told no. On third occurrence of disabled use/blocking informed them if I see it again I will be contacting police. Supervisor told me he was unaware of these issues which means they must have never raised or discussed them among themselves. He got sarcastic with me and told me I should call the police right now. I said it’s your hotel I’m doing you a courtesy by telling you and not calling the police but I will the next time I see it. I left the hotel at this point as I simply don’t know if I can park there or trust they would rescue me. DO NOT STAY HERE Attached are some photos showing these issues

La ubicación y las vistas

DISABLED / MOBILITY ISSUE TRAVELERS BEWARE! This hotel does not care about you! I am on a 100 day tour around Alaska and Canada and have travelled through the south eastern islands / marine highway and Haines Junction / Tok by this point with no issue. 5 nights booking. Stated in booking I had mobility issues. Did not check until I arrived then they downgraded me to a room on the second floor via elevator. Would they come get me in an emergency? Would not have chosen this hotel if I couldn’t get the advertised room. The given room only had a single handrail in the bathroom a distance from the toilet or sink. The shower was not step-free but mostly step-free. There was no rubber mat. The breakfast was very difficult to use with a walker and there was no assistance. On 3 occasions non disabled guests parked or blocked the disabled spots, raised with front desk, did nothing. On two of those occasions the lots were also full and I had to walk with my walker a significant distance in the rain. They had company vehicles blocking spots preventing me entering and others leaving and when asked if they could move temporarily I was told no. On third occurrence of disabled use/blocking informed them if I see it again I will be contacting police. Supervisor told me he was unaware of these issues which means they must have never raised or discussed them among themselves. He got sarcastic with me and told me I should call the police right now. I said it’s your hotel I’m doing you a courtesy by telling you and not calling the police but I will the next time I see it. I left the hotel at this point as I simply don’t know if I can park there or trust they would rescue me. DO NOT STAY HERE Attached are some photos showing these issues

Comfortable and bright and nice view of the harbour. The lobby and the breakfast area were great . The staff were fantastic ! Welcoming, accommodating and friendly.

The main reason I gave a bit of a lower score was because of the noise. First day I was there the were cleaning the carpets in the hall and the cleaners were not quiet. Then later when I can back there was a child in the room above that would not stop stomping. It went until around 9 or 10. Then started right back up in the early morning

We usually stay here when in Seward to work or play. It’s always clean and the beds are comfortable. We appreciated the quiet room as requested.

Location