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9 / 10 Guest Rating

Hilton Garden Inn Watertown/Thousand Islands

1290 Arsenal Street, Watertown, New York, 13601, Watertown, US

Hilton Garden Inn Watertown/Thousand Islands - main view

About the Property

Discover the inviting comfort of the Hilton Garden Inn Watertown/Thousand Islands, where exceptional amenities and warm hospitality await you.

Recreational Bliss
Unwind in our indoor pool and rejuvenate in the hot tub, or maintain your fitness routine at our fully-equipped gym. Enjoy leisurely evenings by the fireplace in our welcoming lobby.

Gastronomic Delights
Indulge your palate at The Grille, specializing in delicious American cuisine, or opt for the convenience of room service. Don't miss our cooked-to-order breakfast served daily.

Event & Conference Facilities
Planning a gathering? Our extensive conference center boasts over 6,300 square feet of versatile space and modern amenities ideal for meetings or weddings, ensuring a seamless experience.

Experience the perfect blend of comfort and convenience at our hotel. Book your stay with us today and embrace a memorable getaway!

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional124 verified reviews
AI Summary

Guests highly rate the great staff and frequently praise the clean rooms.

Categories

Cleanliness9.2
Service9.2
Location9.2
Room Quality8.7
Amenities8.7
Value for Money8.7
Food and Beverage9.2
Overall Experience9.2

Select topics to read reviews

M
MilesusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 9, 2026

"Probably best front desk person I’ve encountered in any hotel Anthony was top notch at his job and beyond awesome guy to"

10.0

Was in corner back area

Nothing really

Helpful?
D
DanielleusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 8, 2026

"An alright get away"

6.0

All of the staff were extremely helpful and friendly. My kids fully enjoyed themselves :) Breakfast was yummy

The room kind of smelled weird, the fridge made a very loud buzz and needed to be turned off for the whole night, the shower was super loud as soon as the hot water came on, and the pool had some hair balls floating around.

Helpful?
K
KristyusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 5, 2026

"Kids all had fun and it was a relaxing stay for myself."

10.0

I like the fact that you can drive around back and elevator was right there making it was easier to bring stuff up to the room.

Helpful?
B
BrandyusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 28, 2026

"Exceptional"

10.0
Helpful?
R
RayeusUS
Verified booking
couple
Standard Room
Stayed in Mar 27, 2026

"Exceptional"

10.0

Love the staff

Na

Helpful?
C
ChelseausUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 23, 2026

"Excellent"

8.0
Helpful?
S
SEANusUS
Verified booking
couple
Standard Room
Stayed in Mar 14, 2026

"Exceptional"

10.0
Helpful?
A
ArissausUS
Verified booking
couple
Standard Room
Stayed in Feb 24, 2026

"Exceptional"

10.0

Everything! I LOVE this facility. Every time I come to Watertown I stay here. I love your establishment the staff is wonderful! I come as frequently as I can as I have a best friend losing his battle with cancer so I try to come see him as frequently as I can. Thank you.

Absolutely nothing.

Helpful?
S
SherryusUS
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0
Helpful?
D
DoloresusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Very Welcoming, friendly, safe, and quiet."

9.0

The breakfast was good and location was Convenient. Anthony was very welcoming, friendly and pleasant that checked us in. Our waitress at the restaurant, everyone there were very friendly and caring. Our room was very clean and comfortable. Thank you for a wonderful stay for my husband and I.

I didn’t like the coffee at the restaurant; it was strong and bitter. Even when I put in more water, it Tasted stale and bitter. They do have a coffee machine in the room, but Personally, I don’t like Keurig machines.

Helpful?
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