Wyndham Garden Otsego-Minneapolis

Good location and my child enjoyed the waterpark. Overall it was fun.

One of the waterslides was broken. Can’t really help that I suppose but it was a bummer. The restaurant was HORRIBLE. Kept telling us 20mins, then after 30, telling us 20 more mins. That would come and go as well. We ended up canceling our order and sending my husband out to get food. Heard from another mom they did the same to her.

Fun environment for families

Good, Good Services from Sarah

Over capacity in The water park

Cleanliness

We were on the first floor in a suite and could hear every footstep above us. It was so loud and the people upstairs were up late. There was also random drilling early in the morning that woke us all up.

It was in a nice area of town.

The staff in the waterpark were with rude the days we were there.

Loved the on site bar/restaurant.

The floor of my room was just a bit dirty in certain areas, but everything else was pretty clean.

The slides were a big hit with my kids. I loved that there was a separate area and slide area for my toddler to use separate from all the bigger kids. My 11 year old and 9 year old loved the slides and whirlpool.

The hot tub was not really hot at all, and my kids couldn't use it. My toddler only lasted an hour at a time in the pool bc he would get cold, which meant either mom or dad had to go back to the room with him and the other parent stayed with our other 2 kids. Very annoying considering we came as a family vacation. We usually choose a waterpark where kids can go in the hot tub and my toddler will hang out in there by me to warm up then go back to pool. The slides - people would literally hold on to the individual tubes (which is what you needed if you were a solo rider or if you going down the first one of the slides) I would see people eating at their tables with these tubes under them so no one could get them. A lot of times, my kids would wait for 2 hours before getting a tube to be able to go down those slides. I would say a better way is that after someone goes down the slide, they have to give up their tube and wait in line for another one to make it more fair. That part was really annoying. and it was gross, I would see full blown adults going down this slide repeatedly as I watch my 2 kids wait patiently for someone to give up their tubes. My room was decent. Although around the bed we found a baby toy and old sock, so that made me question just how clean it actually was.