Holiday Inn Express Hotel & Suites Claypool Hill -Richlands Area by IHG

I was not happy

The staff is always friendly and helpful. The motel is clean. the toilet does continue to run slightly but I forgot to tell them.

The pool and hot tub were closed. I was given conflicting stories why. Front desk said hot tub needed parts. Maintenance guy said cleaning. If cleaning why would you clean during open hours and not closed hours. There 2 days never got to get in and I picked this hotel for the pool and hot tub. Very annoyed at this.

Its a nice hotel, needs to be updated some

We stay here whenever we are visiting family in the area. The rooms are comfortable, the staff are helpful, and the breakfast is a full spread with an assortment of foods. There are restaurants and a Walmart near by.

The bathroom had hair on the floor. Room is dated.

What a great hotel should be. Clean, comfortable, excellent service. Cookies and snacks in the evening. A great breakfast. No complaints.

This hotel has a warm and friendly environment. The staff was courteous and professional. The room was clean and neat. The staff offers tasty water, cookies, and popcorn for guests in the evening. This facility is most suitable for individuals who has business in the area. The young woman who prepares breakfast for guests was awesome!

Nice Hotel

Didn't eat burned bacon dry up eggs rear runny gravy look nasty

How close it was for our family reunion and the grave cite