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8.9 / 10 Guest Rating

Holiday Inn Express Hotel & Suites Claypool Hill -Richlands Area by IHG

180 Clay Drive, Pounding Mill, us

Holiday Inn Express Hotel & Suites Claypool Hill -Richlands Area by IHG - main view

About the Property

Luxurious Amenities
Indulge in a hot buffet breakfast and stay connected with free Wi-Fi at our Pounding Mill hotel. Unwind in our indoor pool and hot tub, or stay active in the fitness centre.

Comfortable Accommodations
Relax in air-conditioned rooms equipped with a coffee machine, cable TV, and en suite bathrooms. Enjoy the convenience of a hairdryer and choose between a soothing bath or refreshing shower.

Convenient Location
Explore nearby attractions like Claypool Hill Mall Shopping Center and the Historic Crab Orchard Museum during your stay with us. With Richlands Mall Shopping Center just a short drive away, your shopping needs are covered.

Book now for a memorable stay at the Holiday Inn Express Hotel & Suites Claypool Hill-Richlands Area.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room - Photo 1

Standard Room

A coffee machine, cable TV and private bathroom are offered in this air-conditioned room.

30 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Room

Non-refundable
Breakfast Included
20% OFF$199.06

$159.25

Includes taxes & fees
Standard Queen Room with Two Queen Beds - Photo 1

Standard Queen Room with Two Queen Beds

A coffee machine, cable TV and private bathroom are offered in this air-conditioned room.

30 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

2 Queen Beds Standard

Non-refundable
Breakfast Included
20% OFF$204.18

$163.34

Includes taxes & fees
Queen Suite with Two Queen Beds - Photo 1

Queen Suite with Two Queen Beds

Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 3 beds.

0
Sleeps 6
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Suite With 2 Queen Beds, Additional Living Area And Sofa Bed

Non-refundable
Breakfast Included
20% OFF$242.33

$193.86

Includes taxes & fees
Standard Room, 1 King Bed, Accessible (Communications Accessible) - Photo 1
Standard Room, 1 King Bed, Accessible (Communications Accessible) - Photo 2
Standard Room, 1 King Bed, Accessible (Communications Accessible) - Photo 3
Standard Room, 1 King Bed, Accessible (Communications Accessible) - Photo 4
Standard Room, 1 King Bed, Accessible (Communications Accessible) - Photo 5
Standard Room, 1 King Bed, Accessible (Communications Accessible) - Photo 6
Standard Room, 1 King Bed, Accessible (Communications Accessible) - Photo 7
1/7

Standard Room, 1 King Bed, Accessible (Communications Accessible)

1 King BedInternet - Free WiFi Entertainment - LED television with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phoneComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Wheelchair accessibleNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRefrigeratorDesk

1 King Bed Standard Comm Access Tub

Non-refundable
Breakfast Included
20% OFF$205.33

$164.26

Includes taxes & fees

Guest Reviews

8.9
Excellent242 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness8.1
Service9.6
Location9.1
Room Quality8.1
Amenities9.1
Value for Money9.1
Food and Beverage9.1
Overall Experience9.1

Select topics to read reviews

T
ThomasusUS
Verified booking
review category business travellers
Standard Room
Stayed in May 28, 2025

"Exceptional"

10.0

Weather

Daylight

Helpful?
M
Melonie
Verified booking
family_with_children
Standard Room
Stayed in May 25, 2025

"Good"

6.0

The pool area needs some repairs. Overall our stay was okay.

Helpful?
A
AbderrahmaneusUS
Verified booking
review category business travellers
Standard Room
Stayed in May 21, 2025

"It was a good place for someone who just wants to rest for the next day"

8.0

The property was descent and quiet. The staff at breakfast lounge (Christi) was very welcoming, friendly and helpful.

Not so many visitors were around.

Helpful?
D
DavidusUS
Verified booking
solo traveller
Standard Room
Stayed in May 19, 2025

"Exceptional"

10.0
Helpful?
K
KelleyusUS
Verified booking
family with young children
Standard Room
Stayed in May 15, 2025

"Horrible"

2.0

Location

Terrible experience. Moved rooms 3 times. Claimed they did not have our request for bottom floor. Was on the 2nd floor at the end of the hall. I am handicapped and my mother is elderly. Moved us to 1st floor and the odor was unbearable. It smelled like cat urine( see pic) then moved us after 2 nights back to the 2nd floor. The front staff lady was very unconcerning. We have been coming here for over 20 years and have never experienced this kind of service

Helpful?
B
Brandon
Verified booking
family
Standard Room
Stayed in May 12, 2025

"Exceptional"

10.0

Stayed for the pool and hot tub, and the free breakfast. All was fine, the breakfast was great. The door to our room wouldn't open normally, but the lady at the front desk knew right away what to do. It was pretty quiet. Kids loved swimming, and the beds were clean and comfy.

Helpful?
R
Robin
Verified booking
family
Standard Room
Stayed in May 11, 2025

"Exceptional"

10.0

Staff friendly and helpful, the hair dryer was missing from my room and they brought me a replacement in less than 5 minutes—awesome customer service! Clean, safe, quiet, comfortable hotel!

Helpful?
J
John
Verified booking
Standard Room
Stayed in May 6, 2025

"Great place to stay. "

10.0

The folks arr always very helpful and friendly. The hotel is always clean. Breakfast is good also. The lady that worked the breakfast on Saturday was very pleasant. She hustled are break so well. She never stopped except to ask each of us if everything was OK. I wish i had employees like her when I had my business. We have stayed there several times and the employees and amenities keep us coming back.

Helpful?
M
MatneyusUS
Verified booking
family with young children
Standard Room
Stayed in May 5, 2025

"Our family trip"

8.0

That our room was next to the swimming area because we love the water.

That our fridge was leaking water.

Helpful?
D
David
Verified booking
Standard Room
Stayed in Apr 30, 2025

"Good"

2.0

They did not have a room for me and I had to stay at a comfort inn in Bluefield with no TV, coffee, or toilet paper

Helpful?
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