Holiday Inn Express Hotel and Suites Shreveport South Park Plaza by IHG

It was a nice stay quiet and staff was kind and welcoming. Breakfast didn’t really enjoy also my room had a mold/ dog smell tried getting a different room but it also smell like mold. The hotel was clean just the smell inside the room didn’t appreciate

Close to event.

Beds too soft. Repairs in the bathroom was not professional.

Rooms are very nice, staff is great. Breakfast was good every day. Located close to everything going on in south Shreveport without being in the middle of things, easy access. Recommend to anyone looking for good place to stay.

The property was clean and staff was very helpful and responsive.

Clean, location was close to our planned itinerary. Our room and bed was comfortable and had the amenities we needed. The breakfast was good, as well. Good, varied selections were available.

We went to use the workout room and the tv kept saying weak to no signal. When we finally did get reception, we could not get the menu screen to exit the picture. Also, the stationary bike seat would not adjust so my wife was unable to use it.

The power went out at night from 1130 to 230 ish. The staff did not come to the rooms to notify us. They put very small, almost toy like lanterns at the end of each hall and tiny flashlights on the landings in the dark stair wells. There was no generator. Fortunately, my room was still cool and I was able to muddle my way to my car to get my small flash light for the room and charge my phone in my car. Seems they need to have a back up generator or bigger portable lights for safety. I am a single female traveler and felt VERY unsafe during the outage.