Holiday Inn Express Hotel Vernal by IHG

I chose this hotel to take my grandchildren on a getaway and because there is a swim pool. Turns out the pool heater was broken and the pool was very very cold! We weren’t informed about that until we checked in. Then at between 5:30-6:00 am the fire alarm went off. The desk people didn’t know what to do. We were told not to evacuate. But with the alarm kept going off everyone was awake and up. So that ended any kind of relaxing vacation. On the upside, breakfast was fine.

Convenient location the road is a little noisy, the staff was welcoming breakfast was nice and clean and super friendly for such an early morning! Rooms were clean could use a little better attention from housekeeping when they come to clean durning the day, pool is ICE cold!!! It’s like stepping in to one of these lakes around vernal, it’s not very clean as well.

breakfast was great however hotel staff had kids and grandkids eating n everyday and they running and screaming so that we left. they were into the food with their hands and kicking apples across the floor. again we just left.

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Very disheartening to see staff in the middle of the day smoking and drink right next to the door I walk in and out of, and the grounds of the hotel are gross.not to mention the foul language the staff was blurting out while in the halls working!

Service was quick and responsive . Room is tired and and has a lot of old Marks on it but was clean . Bed was comfortable and a good variety of pillows where others really don’t have a pillow game this place stands tall. Breakfast was fast and hot.

The stay at the Vernal Dinosaurland, Holiday Inn Express was as always was excellent. From the booking, to the check-in, to everything in between, and up to the check out all went well. Always a pleasurable experience.

Noisy highway made room noisy, too. Oil trucks running 24 hours a day.