Holiday Inn Express Hotel Vernal by IHG

The Breakfast was Amazing!! The Rooms were Super Clean Full Breakfast ☆☆☆☆☆☆☆☆

It was air conditioned. We were camping in the area but chose this hotel was its location and a/c

Clean

Breakfast was not always ready, cookies not available a few days.

I stayed at the Holiday Inn Express when in Vernal and northeastern Utah. This is one of just three or four chain hotels in Vernal. So you don't have a lot of options. I received a newly renovated 2-queen room on the third floor. Two entire floors are under renovation at the moment. The entire hotel is really an active construction site with workers renovating rooms and other spaces from 8 am to 8 pm Monday through Saturday. I was very unhappy with the construction as it wasn't disclosed. I wouldn't have stayed here had I known there was construction. The hotel should really be closed to guests. Staff were polite. But IHG elite status recognition was limited. No upgrade even though better rooms were available. No offer of late check-out and not even a complimentary bottle of water. The breakfast, like all Holiday Inn Express properties is free for all guests. It was most of the usual selection. No omelets or egg whites. The only fruit or berries were some oranges. No bananas or apples. I didn't see any oatmeal. My room was renovated very nice. Except for a couple scuffs on the wall probably from construction, everything was perfect. I didn't see any damaged furniture or carpet. They did a nice job on the bathroom with a HUGE countertop at the sink vanity. I also like that they kept the bathtub as many newly built or newly renovated hotels feature walk-in showers. The room was well-appointed with a huge Philips TV with DirecTV service, a Keurig coffeemaker, microwave, and a medium-sized refrigerator. My only complaint is the lack of accessible electrical and USB outlets at the desk. I don't understand why a newly renovated room didn't have a half-dozen USB and electrical outlets at the desk. There were just two electrical outlets. The bed featured what I think is the new Holiday Inn Express linen. The duvet is a scratchy polyester waffled duffet that isn't as nice as the older iteration of bed linen. Housekeeping does a very good job. The room was very clean. The one area that was dirty was the window. When I opened the window to get some fresh air I saw dead bugs, dirt and dust. All things considered, I think this will be a nice Holiday Inn Express once construction is finished. But for the time being it is an active construction site that should be closed.

They were doing remodeling but it was fine

No black out curtains. The place is ok, not a very large workout room and no free weights. The hair dryer burned up but they quickly replaced it.

Theu have two flags out front that are severely damaged . Especially the American flag is in tatters.

Very run down. Not what I have come to expect from HIE.

Rooms and hallways were hot, beds were super hard, pillows were flat, pool was dirty and the outside grounds/landscaping was awful and unkept

Key cards kept getting wiped and we had to constantly go to front desk. Breakfast was No Bueno.