Las Terrazas Resort and Residences Ambergris

The manager was awful with communication and our ice maker never worked, our hot tub never worked, and we were never contacted to our personal devices in order to get resolutions. Over priced and awful service.

Property somewhat run down, pool is great, staff very helpful especially Nigel. Beach being cleaned regularly but a lot of sargassum weed not making it good for swimming. Beaches on adjoining properties very dirty with ocean trash, sad to see. Not much being done on this Caye for garbage. Garbage being tossed out everywhere. Hotel a long ways out from San Pedro.

Nice hotel. Menu options at restaurant are limited

Only the simple fact that it was directly located off of the beachfront

The location is extremely far from the downtown area. The staffing is uninterested & inconsistent with your concerns. There is a lack of attentiveness to visitors, not sufficient parking for golf cart, which is the only transportation on the island, bug infestation within the property and many units as well as a lack of operating hot water for showering.

It was fine. Nothing special. Construction going on. Big rooms though just dated.

Las Terrazas is lovely we really enjoyed our stay. The staff was very helpful & friendly.

Las Terrazas was a wonderful location. The property was well maintained and the staff were delightful. It is close to Secret Beach and town is a quick golf cart ride away. It was delightfully relaxing. I will be returning.

Be warned. First, staff is great and super friendly. Breakfast and pool area are nice. The warning is the property is very worn. Lock broken on the unit and maintenance did not fix (literally couldn't lock the room when out) broken refrigerator and freezer, no hot water. Worn out everything. Staff moved my room which was nice and better(ish) view but significant problems persisted. Bottom line fine if it's all that's available but set your expectations!

Liked the staff

It was too far away. Needed to rent a cart to do anything.