Holiday Inn Express Hotel & Suites Canton by IHG

When we went to check in, the person at the front desk told us there were no towels for the room. He went to the back and came back with several wash cloths. We asked if we could get towels and he said “no, someone else needed extras earlier today so we have none left”. I asked if we could cancel the booking and go somewhere else. He said yes but never canceled. I was still charged.

Breakfast was good with a good variety

Tv was very confusing. I had to log onto my streaming service to get normal channels. Should have been some in-room directions

Staff was friendly. Complementary breakfast was good.

Reserved a double bad but they put us in a single bed room. They ran out of shower towels. Shower leaked. They did the morning wake up call an hour early. They informed us that breakfast was starting 30 min earlier than it actually started.

Love Holiday day inn Express

The bed was too soft and there were also ants on the bathroom. The hall smelled like skunk which may indicate someone smoking in the (non-smoking) hotel. And the room kinda smelled moldy and the outer was looked like it had water damage. Staff was friendly upon check in but the hotel left much to be desired.

Arrived and my already paid reservation for 3 nights was cancelled. However the front desk said they had a non rentable room with no T.V., they could clean for us. We waited an hour and a half for this room. The room smelt like bleach, with light paint droppings all over furniture, the shower barely worked. The next day we were moved into adequate rooms. Unfortuately there were no other hotels with rooms available due to this fall festival. The staff said they would compensate me for the first night stay, so far this has not happened. Not sure I will use expedia again.

OJ was not good did not eat

we were moved because we need 2 beds and only 1 when we got there. we were put in a handicap room we did not need and the shower water ran onto the bathroom floor and the shower rod would not stay up. The TV we could not get the sports channel to watch college football.