Holiday Inn Express & Suites Phoenix Glendale Dist by IHG

This is my 3rd time staying here and this property does not disappoint. Great breakfast, friendly staff, clean and quiet rooms and a great location whether you are doing a local activity or something in Phoenix.

Nothing. Zero negative comments.

My husband liked the breakfast. I appreciate that you can get coffee at any hour of the day. The staff was friendly, however upon asking about the transportation to and from the State Farm Stadium, he stated it was available but could not lock down the schedule or how to go back and forth? We ended up paying right at $100 just for transportation and that's mostly why I booked this hotel because it was available for their guests. I did appreciate the extended time of one hour to vacate the room as we got in late that morning just due to transportation issues.

When we entered the room it smelled of eggs, like someone boiled eggs or left them in the trash. The carpet by the bed still had crumbs on the floor from the previous occupant and the bathroom, though clean, the door was not working properly and the sink was plugged up. When you turned the water on, gunk came out from the stopper. The shower had very little pressure as well. For the money paid, my son and daughter in law stayed next door at a sister facility and the difference was very obvious. From the front desk to the hallways to the rooms were clean smelling, much cooler (as in temperature) and the room they had much cleaner and appealing.

It was very enjoyable and had plenty to choose from.

Everything was good.

Quiet and clean

great location and customer service

The staff were friendly. The free shuttle was a great amenity. 24/7 coffee machine was delicious and convenient! Breakfast was good.

The rooms and bathroom were dirty. One of the rooms stank especially in the bathroom, it smelt like urine. The rooms were hot upon entry and took awhile to cool down.