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8 / 10 Guest Rating

Holiday Inn Express & Suites Jacksonville by IHG

2501 Holliday Lane, South Jacksonville, us

Holiday Inn Express & Suites Jacksonville by IHG - main view

About the Property

Indoor Pool and Fitness Centre
Enjoy a refreshing swim or invigorating workout at the indoor pool and fitness centre during your stay at Holiday Inn Express & Suites Jacksonville.

Convenient Amenities
Relax in comfort with a flat-screen TV, desk, and additional amenities like a sofa, microwave, and refrigerator in select rooms. Benefit from free WiFi access, bed linens, and ironing facilities for a stress-free stay.

Complimentary Breakfast and Nearby Attractions
Start your day right with a complimentary breakfast before exploring attractions like the Morgan County Fairgrounds, Jacksonville Community Park with a Ferris wheel, and the Jacksonville Golf Course. Book now to experience a seamless blend of leisure and convenience.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Suite - Photo 1
Queen Suite - Photo 2
Queen Suite - Photo 3
Queen Suite - Photo 4
Queen Suite - Photo 5
Queen Suite - Photo 6
Queen Suite - Photo 7
Queen Suite - Photo 8
Queen Suite - Photo 9
1/9

Queen Suite

The spacious suite features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This suite has a carpeted floor, heating and a TV with cable channels. The unit offers 2 beds.

53 sqm
Sleeps 4
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Queen Suite

Non-refundable
Breakfast Included
20% OFF$180.65

$144.52

Includes taxes & fees
Suite, 2 Double Beds - Photo 1
Suite, 2 Double Beds - Photo 2
Suite, 2 Double Beds - Photo 3
Suite, 2 Double Beds - Photo 4
Suite, 2 Double Beds - Photo 5
1/5

Suite, 2 Double Beds

2 Double BedsLayout - Living room and sitting areaInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phone; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Raised toilet seat height (inches): 17, closed-captioned TV, wheelchair-accessible doorway width (inches): 34, bathroom grab bars, wheelchair-width doorways, shower grab bar height (inches): 29, low-height door lock, low bed height (inches): 26, lever door handles, low-height desk, wheelchair-accessible vanity height (inches): 34, raised toilet seat, wheelchair-accessible bathroom vanity, portable bathtub seat, wheelchair accessible, low-height bed, phone accessibility kit, low desk height (inches): 30, lowered counter and sink height (inches): 33, visual fire alarm, low-height view port in door, and low-height counter and sinkNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 6
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

Suite with Two Double Beds

Non-refundable
Breakfast Included
20% OFF$187.14

$149.71

Includes taxes & fees
Suite, 1 King Bed - Photo 1
Suite, 1 King Bed - Photo 2
Suite, 1 King Bed - Photo 3
Suite, 1 King Bed - Photo 4
Suite, 1 King Bed - Photo 5
Suite, 1 King Bed - Photo 6
Suite, 1 King Bed - Photo 7
Suite, 1 King Bed - Photo 8
Suite, 1 King Bed - Photo 9
Suite, 1 King Bed - Photo 10
1/10

Suite, 1 King Bed

1 King Bed299 sq feet Layout - Living room and sitting areaInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phone; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Raised toilet seat height (inches): 17, lowered counter and sink height (inches): 33, low-height desk, raised toilet seat, low-height counter and sink, wheelchair-width doorways, doorbell and phone notification, low desk height (inches): 29, closed-captioned TV, wheelchair-accessible vanity height (inches): 34, phone accessibility kit, low-height view port in door, wheelchair-accessible bathroom vanity, low-height door lock, grab bar in shower, wheelchair accessible, lever door handles, wheelchair-accessible doorway width (inches): 34, low-height bed, low bed height (inches): 25, shower grab bar height (inches): 29, portable bathtub seat, and visual fire alarmNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

King Suite

Non-refundable
Breakfast Included
20% OFF$187.14

$149.71

Includes taxes & fees

Guest Reviews

8
Excellent211 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness5.6
Service9.1
Location9.2
Room Quality7.1
Amenities8.6
Value for Money8.1
Food and Beverage7.6
Overall Experience8.6

Select topics to read reviews

N
NatetrellusUS
Verified booking
young couple
Standard Room
Stayed in Jun 11, 2025

"Will not be staying again not very clean"

4.0

Location was good

Assigned me a room with someone already in it gave me a different room but there were stains on curtains floor and blankets

Helpful?
A
April
Verified booking
Standard Room
Stayed in Jun 5, 2025

"Exceptional"

10.0

Clean and comfortable

Helpful?
T
TommieusUS
Verified booking
young couple
Standard Room
Stayed in Jun 5, 2025

"Good"

7.0
Helpful?
K
KeithusUS
Verified booking
solo traveller
Standard Room
Stayed in May 28, 2025

"Very good"

8.0
Helpful?
C
Connie
Verified booking
family
Standard Room
Stayed in May 27, 2025

"Good"

4.0

Bathrooms in really rough shape, you could get hurt on the broken tile floor

Helpful?
A
AnonymoususUS
Verified booking
young couple
Standard Room
Stayed in May 26, 2025

"Poor"

3.0
Helpful?
A
Andrew
Verified booking
family
Standard Room
Stayed in May 24, 2025

"Good"

4.0

The toilet in my room kept running, the exhust fan in the bathroom didnt work, there was no ice machine on the 3rd floor, and the bedding was all stained up and unclean. And most of the light housings in the halls were broken and the elevator was too slow. But the staff was awsome as well as the breakfast.

Helpful?
L
Lisabeth
Verified booking
Standard Room
Stayed in May 19, 2025

"Family get together."

8.0

Great customer service. Very easy to work with and very willing to accommodate customers!

Helpful?
M
Marie
Verified booking
Standard Room
Stayed in May 12, 2025

"Good"

4.0

Staff allowed a party until close to midnight, in the parking lot where 20-30 people (including kids) were allowed to play loud music on a radio, kids running around the parking lot screaming directly in front of the motel, our window. The bathroom was filthy, toilet bowl had stains in it as though it had not been cleaned in weeks, soap scum in the shower, on the walls and faucet. The tile in the bathroom around the toilet was all cracked and the toilet was unsteady when sitting down.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 12, 2025

"Good"

4.0

Only one chair in the room for two! Only one cup for coffee! I guess we were supposed to take turns. Toilet wasn't as clean as expected for a Holiday Inn. There was no fan in the bathroom. The furniture looked beat up. The pool room was way too hot. The railing toget into the pool was wabbly. The hot tub was not working properly and the railing was rusty. The edge of the hottub was dirty looking. Will definitely not stay there again. Breakfast ...the pancake machine didn't work.

Helpful?
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