Aloft by Marriott Nashville West End

Had a wonderful stay at this location. In particular with some vehicle trouble Zain H at the valet was a fantastic help. I cannot begin to articulate how happy I was to be able to find my keys once lost. Truly saved multiple trips to multiple locksmiths to get into my house, my car, my job, etc. literally saved me hundreds of dollars. The view was great and the donut shop across the street was amazing.

We stayed here because friends had booked at this hotel. After reading the reviews, we were very uncertain about staying, but decided to book anyway because of our friends. Unfortunately, believe the reviews. The rooms had a very strong moldy smell, and it was evident there may be mold issues. The room was not clean. I pulled out the desk chair and found an entire sugar packet spilled on the seat from a previous guest. The chair itself was disgustingly dirty. My husband used the bathroom, and his shoes were literally sticking to the floor. We ended up getting extra towels just to lay on the bathroom floor while getting ready in the morning because it felt so gross. The staff was nice, which is the only positive thing I can say, but based on our experience, I would recommend staying somewhere else.

Courtney checked us in and gave us some great recommendations, super friendly and star of the show.

It is loud, doors could do with something as they have large gaps all around letting in light and sound. Location of hotel is on a busy road, so expect car noise throughout the night. Rooms are fine, little dated and wear and tear. But are fine for the price. AC was so loud, had to turn it off, so either bring earplugs or sleep in heat. Parking is expensive, look at a local lot for cheaper options

Pool table

Breakfast/ lack of hot water

The staff at this hotel were very kind and welcoming. As a platinum member they gave me a very cute welcome gift. Zain H at the valet stand was very professional, timely, and helped with the bags into the car. Truly appreciate my experience overall. The only issue I had was that the WiFi was not great for the work I needed to do but that’s not really that big of a deal because I have a hotspot. I would stay again!

On this review, I want to specifically acknowledge the outstanding service given by Zane, in the valet service. Clean cut, great smile and efficient in his service! Interestingly enough, the valet is the first impression when you arrive at a hotel. Thanks Zane!

Large room--lots of space for us and our 2 pups. Several restaurants within walking distance so we didn't have to retrieve the car for our one night stay. Staff very friendly.