Holiday Inn Express Hotel & Suites by IHG

Very friendly staff

Pool was closed

Paid for swimming, no swimming

Stay was clean, service was good . The food served for breakfast was over cooked and was the same all three days of my stay. Overall the stay was good for a business trip.

There are not a lot of places to choose from in this location. The hotel was clean, breakfast ok, and people friendly but the pool was closed and it wasn't posted online so we didn't know until we arrived. Our granddaughter was very upset. It's located in a large shopping area and the roads need repaired.

Not do great shower did not work and maintenance not there and bathroom sink clogged

I ended up needing to get a room due to a snow storm and stayed for the night. The staff was friendly and welcoming, and the hotel is located near several local restaurants which gave several options for dinner. Due to the snow, some locals were out doing donuts in the nearby parking lots, but that seemed like some abnormal noise. The room was clean, a bulb or two were burned out, and the bed sagged, but was comfortable. The room was quiet, and I couldn't hear any neighboring rooms making much noise, which was great at night. It's a good stay, close to the highway, and easy to find. I'll definitely stay again.

The hotel stated had pool, but the pool was not working and was closed! Very disappointed!!

The bathroom was dirty (moldy dirty shower), bathroom floor was very dirty. Top Cover looked like it wasn’t clean so I took it off and got clean sheets from the check in desk. The non carpeted areas needed to be mopped

Your Assistant Manager, Marie Tomblin is amazing. Very welcoming and cheerful. We had signed up for our room to be serviced daily, only to come back and find a note under our door stating that the bolt was locked, which was untrue. I took the note to Ms. Tomblin and she apologized, came to our room and gathered trash and brought clean towels. Later in the evening, I spilled on the bathroom floor, grabbed a washcloth to clean up and it came up black. Apparently the bathroom floor hadn’t been mopped in a long time. There was a card in our room stating that Kansas was the person who cleaned our room before check in. Our bed was clean and comfortable and the rest of the room appeared clean, other than my socks getting dirty from the carpet and floors. I’d like to suggest that the carpets be cleaned more frequently and the tile checked for cleanliness. The eating area appeared clean and the breakfast was good with decent choices. Staff we encountered were friendly. Again, kudos to your shining star, Marie Tomblin. Overall, our stay was a good one.