Holiday Inn Express Hotel & Suites by IHG

First and most important. NO POOL!! That should be on the website not on a small piece of paper taped to the front desk. That was my MAIN reason for choosing Holiday Inn. Didn't want room cleaned only wanted clean towels daily. Had to chase down housekeeping to get them each day. The people above us sounded like a stampede of horses. I'm assuming because of poor construction. Some noise is ok but this woke us up numerous times. Not being informed of the pool not working was my major complaint. My grandson was very upset as was I. All l got was an "I'm sorry" plus "there are no other rooms available in town". I heard that as you're stuck here even if we weren't honest about the pool. I voiced my displeasure about the pool. I feel l should have been offered some sort of compensation. I paid over $500 for these accommodations. I could have gotten the same thing for half that price somewhere else that told me they didn't have a pool. So l would not recommend or stay at this facility again. 😠

Clean and comfortable. If it finds the part to fix the pool, make it 5 stars.

I have been going to this hotel for years. I was unable to go to the area last year and the year before. In those two years the hotel has deteriorated. The pool was closed. They said they can’t find anyone to fix it. The breakfast was terrible. Although it looked neat and tidy it wasn’t really clean. For the money I expected better. The best part of our stay was the staff. They were all very friendly and helpful.

We had a wonderful stay. Great staff, gorgeous rooms and beautiful scenery.

Friendly staff all was very helpful. The hotel was very clean and taken care of . The breakfast they offered was fresh and was really good the breakfast area was clean and taken care of. The rooms are very nice and also taken care of. You can tell that the staff takes pride in their job . I would definitely stay at this location again !!!

Room was nice neat and clean except for the black out curtain wouldn't stay closed all the way but that wasn't really a big problem I just clipped a hair claw on it and the pool is down right now for maintenance and that isn't in the information about the hotel or room other than these two small issues it was perfect and the beds are so comfortable love staying here

Cleanliness, friendly staff, excellent accommodation….definitely a superb place to stay

The hotel was very clean and the staff were very personable. Defintely recommend this hotel to anyone staying in the area.

The location was great with the area restaurants and shopping.

Great room was big and clean, breakfast was good also, was there for SXS trip with buddies, restaurants in walking distance from hotel, gas station everything you need is right there, very friendly staff, highly recommended this hotel.