Staybridge Suites Las Cruces by IHG

This was a mixed experience overall, but the helpfulness of the staff and the price point go a long way toward making up for the downsides. Pros: Comfortable beds and pillows, and we eventually slept reasonably well; however, we always bring earplugs when we're traveling. The hotel is right next to the freeway, so noise is a definite issue unless you’re a deep sleeper or come prepared. It was very clean. Furniture and finishes are a bit banged up, but nothing egregious. The room amenities were generally adequate. We appreciated that the toiletries were cruelty-free Dove products. However, there were no USB plugs—something we’ve come to expect these days—and we had to unplug the bedside alarm clock just to charge our phones. Our first room had a non-functional A/C--but to the staff’s credit, they moved us quickly and without any hassle to a different (upgraded) room at no extra charge. That said, the A/C in the new room was still limited to 68 degrees, which is warmer than we prefer at night. Breakfast was standard for this level of hotel—nothing remarkable, but enough to get us going. Surprisingly for a traditional hotel, there was no ice machine--but the staff kindly filled a trash bag with ice from the kitchen for our cooler. It’s hard to say whether we’d stay again. The freeway noise and warm room temperature are deterrents. But the rate was hard to beat ($105 before tax, $120). The staff truly went out of their way to make us comfortable within the limitations of the property.

The hotel is fine, it’s just the area itself is not fabulous but it is the best around

Great staff. Seemed short handed. I would’ve given 5 stars but they never had fresh towels at the pool available.

Very nice hotel. The free dinner in the evening was a hit and breakfast was really good.

Pool

The AC in room was very loud like it was going to give out it was difficult to sleep

Really nice place

Great location! All of the comforts of home in a hotel room!! Pet friendly and nice, helpful staff!!!

I enjoyed my stay at the Staybridge especially the kitchenette which included a full sized fridge. Just hope that the prices stay moderate as I am a senior and on a budget.

The size of the rooms, comfy beds, location, price.

Great place to rest