Grand Hotel Swanage

Great location, friendly staff, spa facilities a nice extra.

More info in rooms about meal times and offerings would be useful, rather than having to decide on check-in while looking at a printout… I didn’t find the bed or pillows very comfortable but appreciate everyone prefers different things!

Staff were very friendly - everywhere. Everywhere seemed fresh and modern as though it has been recently refreshed. Facilities at the hotel were good - the spa area is very nice and bar and restaurants - also very nice. Location was great - beautiful views of the sea. Definitely a place I would come back to.

Food was a bit disappointing - it was ok but not great. At breakfast it was clear that the bacon and sausage had been pre-cooked because it was hard. We had one evening meal there and my husband's steak was not cooked as requested - it was well done. Also they had run out of peppercorn sauce and had no alternative. I had the mushroom risotto which was a bit stodgy. The only other thing that guests need to be aware of is that the parking spaces are very narrow.

Everything, from meeting the receptionist, to a fantastic shower, great food, good genuine staff, and wonderful location.

Nothing

Staff are lovely and there's a charm to the place that I hope never changes.

Position

No evening restaurant on couple of nights Due to a party of walkers. We were told the 2 days before arrival - no time to make alternative arrangements. No price price reduction or incentive.

Lovely staff