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6.7 / 10 Guest Rating

Au Royal Hotel

22 Boulevard Jean Jaurès, Carcassonne, fr

Au Royal Hotel - main view

About the Property

Central Location in Carcassonne
Au Royal Hotel, situated in the heart of Carcassonne, offers convenience just 600 meters from the train station and a short 20-minute stroll to the enchanting medieval city.

Comfortable Guestrooms with Essential Amenities
Relax in our cozy guestrooms featuring a TV and a private en suite bathroom complete with a hairdryer, ensuring a comfortable stay for all our guests.

Personalized Service and Local Insights
Indulge in our delicious home-made buffet breakfast each morning and benefit from our knowledgeable staff who are eager to assist with recommendations on the best local restaurants and must-see attractions.

Experience the charm of Carcassonne at Au Royal Hotel - book your stay now!

Facilities & Amenities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The reception is not open all the time. Please contact the property before 7:00 p.m. on the day of arrival, using the contact details found on the booking confirmation, to verify check-in information. Irons are available upon request at reception. Please note that bicycle parking is available for EUR 2 per day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.7
Good890 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness6.7
Service7.7
Location8.2
Room Quality5.7
Amenities6.2
Value for Money6.7
Food and Beverage6.2
Overall Experience6.2

Select topics to read reviews

M
MarinesES
Verified booking
family_with_children
Standard Room
Stayed in Aug 24, 2025

"Sencillo, buena relación calidad precio, ubicación idónea. Atención buena x parte de la propiedad."

7.0

Íbamos a pasar un día y seguir nuestro viaje. Nuestra estancia fue cómoda, conveniente, confortable a nivel de estar bien atendidos por los propietarios, que son muy atentos, amables y preocupados por el/la usuario/a. El hotel está super bien ubicado para ver tanto ciudad medieval como Carcassone en si. Es sencillo, y si bien están trabajando en mejorar aspectos del mismo, calidad precio resulta inmejorable. El desayuno típico continental, está correctamente preparado y resulta práctico reservar. La experiencia fue buena y con las mejoras que piensan implementar será aún más recomendable.

Coincidimos con una ola de calor y el ventilador de nuestra habitación no se notaba demasiado. El de la otra resultó más funcional. No hay aire acondicionado, aunque están trabajando para implementar mejoras como esta pero en cualquier caso, si no hubiéramos estad o a 42ºC, con el ventilador que funcione mejor, seria ya correcto.

Helpful?
C
Caroline MarieesES
Verified booking
couple
Standard Room
Stayed in Aug 23, 2025

"La pire des chambres..."

1.0

Pas grand chose

Les punaises de lit. Piqûres sur tous les endroits en contact avec les draps. L'odeur de la chambre en raison des plaquettes d'insecticide mis sous les draps. La saleté partout. Nous avons été obligées de partir en catastrophe dans un autre hôtel sur Toulouse.

Helpful?
S
soniaesES
Verified booking
couple
Standard Room
Stayed in Aug 22, 2025

"Good"

5.0

La ubicación.

Falta de aire acondicionado. En el baño, al estar separado y no tener ventilador, morías de calor. Si abrías las ventanas, mucho ruido de coches nocturno. También es verdad que fuimos en ola de calor y eso nos condicionó mucho. La falta de ascensor también se notó pues son pisos altos con muchas escaleras.

Helpful?
I
IsmaelesES
Verified booking
family_with_children
Standard Room
Stayed in Aug 22, 2025

"Good"

5.0

La ubicacion

La limpieza, el sitio es muy viejo y no excesivamente limpio. Si hay ola de calor, no hay aire acondicionado un ventilador de pared insuficiente.

Helpful?
F
francisco javieresES
Verified booking
couple
Standard Room
Stayed in Aug 21, 2025

"Demencial"

1.0

La ciudad,se podía ir andando a los sitios importantes

Es un sitio insalubre,no apto para personas,con suciedad del siglo pasado,todo roto y deteriorado,mi habitación era la nueve,si podéis evitar que se la den a alguien más,mejor para Booking, porque nunca he estado en un sitio así,y no creo que pueda confiar más en vosotros si no impedis estás situaciones que son denunciables,

Helpful?
Z
ZsolthuHU
Verified booking
solo_traveller
Standard Room
Stayed in Aug 21, 2025

"Carcassonne"

9.0

I actually enjoyed this hotel. It's simple, but it didn't brother me at all. The receptionist was a very nice guy, the room was pretty good too (lucky me I got an upgrade). Bed/pillows were okay, had the needed basic equipment, bathroom also ok. Location is superb.

So I got a room which was separated and had no direct neighbour, so can't comment how thin the walls are. The hotel is old yes, for some might be problem. Also, no elevator only stairs. No AC in the room, but had a fan. If you have no high standards, for a night I have no complaints at all - except some more deep cleaning would be needed. The windows and around needs some love (and some washing).

Helpful?
H
hubertfrFR
Verified booking
couple
Standard Room
Stayed in Aug 21, 2025

"Very Good"

7.0
Helpful?
G
GiorgiaitIT
Verified booking
couple
Standard Room
Stayed in Aug 21, 2025

"Good"

6.0
Helpful?
A
AlbertesES
Verified booking
family_with_children
Standard Room
Stayed in Aug 20, 2025

"Excellent"

8.0
Helpful?
P
PatriciaesES
Verified booking
couple
Standard Room
Stayed in Aug 17, 2025

"Good"

4.0

Trato personal bueno.

No hay aire acondicionado y pasamos mucho calor. Suciedad en ventanas, debajo de la cama y baño.. Zonas comunes como pasillos sucios y descuidados.

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