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6.7 / 10 Guest Rating

Au Royal Hotel

22 Boulevard Jean Jaurès, Carcassonne, fr

Au Royal Hotel - main view

About the Property

Central Location in Carcassonne
Au Royal Hotel, situated in the heart of Carcassonne, offers convenience just 600 meters from the train station and a short 20-minute stroll to the enchanting medieval city.

Comfortable Guestrooms with Essential Amenities
Relax in our cozy guestrooms featuring a TV and a private en suite bathroom complete with a hairdryer, ensuring a comfortable stay for all our guests.

Personalized Service and Local Insights
Indulge in our delicious home-made buffet breakfast each morning and benefit from our knowledgeable staff who are eager to assist with recommendations on the best local restaurants and must-see attractions.

Experience the charm of Carcassonne at Au Royal Hotel - book your stay now!

Facilities & Amenities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The reception is not open all the time. Please contact the property before 7:00 p.m. on the day of arrival, using the contact details found on the booking confirmation, to verify check-in information. Irons are available upon request at reception. Please note that bicycle parking is available for EUR 2 per day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.7
Good890 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness6.7
Service7.7
Location8.2
Room Quality5.7
Amenities6.2
Value for Money6.7
Food and Beverage6.2
Overall Experience6.2

Select topics to read reviews

K
KatiaitIT
Verified booking
family_with_children
Standard Room
Stayed in Aug 17, 2025

"Ristrutturazione in programma"

6.0

Proprietari gentilissimi e simpatici, i ragazzi hanno rilevato questo fatiscente hotel 10 giorni prima del nostro arrivo dopo una gestione di 45 anni. Hanno in programma la ristrutturazione, la creazione di una terrazza ecc. Quindi chiuderanno in ottobre e in primavera 2026 sarà tutto nuovo.

Hotel vecchio, fatiscente, senza aria condizionata. Merita davvero una bella ristrutturazione come già hanno in programma.

Helpful?
M
MORGANfrFR
Verified booking
couple
Standard Room
Stayed in Aug 16, 2025

"Very Good"

7.0

Nouveaux propriétaires depuis peu très accueillants

Manque de climatisation

Helpful?
D
de RossifrFR
Verified booking
couple
Standard Room
Stayed in Aug 15, 2025

"Good"

6.0
Helpful?
N
Neus Bonet SalaesES
Verified booking
couple
Standard Room
Stayed in Aug 15, 2025

"Muy buena ubicación"

8.0

La ubicación

Han cambiado hace poco de dueño y están en proceso de cambios y arreglos, pero vale la pena estar por su limpieza, ubicación y atención.

Helpful?
C
Cassandre BESSONfrFR
Verified booking
couple
Standard Room
Stayed in Aug 15, 2025

"Good"

4.0

l’emplacement et le personnel très gentil et compréhensif quand nous leur avons fait part de notre déception

la chaleur de la chambre, le manque de prise (une seule dans toute la chambre), pas de clim, pas isolée, sdb exiguë

Helpful?
A
AzucenaesES
Verified booking
couple
Standard Room
Stayed in Aug 14, 2025

"Céntrico"

6.0

Personal muy amable, nos solucionaron todo en el momento. Desayuno muy bien.

Era un tercer piso sin ascensor, pero sobretodo que al ser el último hacía mucho calor, gracias al ventilador de techo, aún así tuvimos q abrir la ventana, está claro que sin ola de calor hubiera sido mejor.

Helpful?
M
MassimoitIT
Verified booking
family_with_children
Standard Room
Stayed in Aug 14, 2025

"Very Good"

7.0
Helpful?
O
OdeonfrFR
Verified booking
couple
Standard Room
Stayed in Aug 13, 2025

"Good"

6.0
Helpful?
A
AliciaesES
Verified booking
couple
Standard Room
Stayed in Aug 13, 2025

"Correcto, pero necesita mejoras"

6.0

La ubicación. La amabilidad del chico que lleva el hotel ahora.

Desayuno muy básico. Las instalaciones están muy anticuadas y no tenía aire acondicionado, solo un ventilador de techo que en agosto en plena ola de calor no es suficiente… Falta de limpieza a fondo. Nos comentaron que hace poco que tiene la gestión del hotel y que poco a poco irán haciendo mejoras.

Helpful?
D
DanielaitIT
Verified booking
couple
Standard Room
Stayed in Aug 13, 2025

"Very Good"

7.0

Ottima posizione

La pulizia nn al massimo, da ristrutturare

Helpful?
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