St. Eugene Golf Resort & Casino

Lovely hotel but perhaps a little tired. Our room was huge and clean. Casino on site was a bit of fun. Staff were very nice and helpful.

Parking was a bit of mission. Ended up having to carry our very heavy suitcases up a lot of stairs from the car park. When we left - We were on third floor and learned the lift was out of order after standing by it for ten mins waiting. Eventually I called reception who said it wasn’t working. Why would they not put a sign on it? Also no staff available to help carry our suitcases downstairs. Two kind hotel guests helped us in the end.

Lovely hotel, great setting, friendly staff. Quality beds. Great breakfast. Indigenous history around the hotel was very interesting and well laid out.

The message I received from the hotel prior to arrival about where to park was very confusing as I didn’t know which part of the hotel I was staying in.

We loved the place, the surroundings are exceptional and we were made feel so welcome. We had a balcony room with lovely views of the rockies. The food in the 19th was yummy

We couldn’t find fault, there was no kettle in the room but that was resolved very quickly. The Air conditioning was a bit noisy

Good location to airport, nice grounds

No shuttle to airport even though when booking, the phone attendant said there was shuttle service provided by the Hotel. No small toiletries offered in bathroom ie hand creams, body creams and no decaf coffee or tea in room.

This is our favourite golf destination. We can always get a stay and play for a great rate with a lovely room.

A very well run hotel in a nice quiet area outside of Cranbrook. The pool area is very well kept. Professional helpful staff.

I stayed at the resort in order to use their golf course. The room was a good size and very clean. The bed was nicely comfortable. Check-in was easy. The golf course made for an enjoyable day. It was in great shape. Though I didn’t use them all, there are many amenities available such as a pool, golf course, casino, restaurant, gym

I was given a room with an adjoining door, that was locked and secure. But, I could hear conversations from the guests next door. The staff at the golf coffee shop appeared new and unsure. There was no parking available near the hotel due to people at the casino, though there was parking about 100yds away by the RV park. It was recommended that I check for available spots later in the evening, once the casino crowd diminished.

I liked that the casino was open a bit later than 11pm. My flight got in after 10 pm.

The room had a ring in the toilet, from not being recently cleaned ( moldy looking) and the carpet was a bit dirty. I cleaned hotel rooms in my past and felt it could have been better.