Hotel Ivy, a Luxury Collection Hotel, Minneapolis

The hotel has a great location, and the bed was very comfortable. The staff were also very friendly and welcoming.

The cleanliness was disappointing. The towels provided were dirty, and when I requested a replacement, the new towel also had a hair on it.

Sky way to the parking lot was frequently locked, resulting in having to walk down to the first floor of the parking structure to get into the hotel lobby.

Friendly staff!

Everything was great

I recently stayed at Hotel Ivy for a birthday celebration weekend, and they truly knocked it out of the park. From the moment we arrived, the entire experience felt curated and intentional. The staff here is operating at a different level. A massive shoutout to Kaysee, Daniel, and the entire service team—from the cleaning crew to the valet. They went above and beyond to make the stay feel personal and memorable. Every request was met with excellence. The bed was very comfortable and clean. And the hotel had everything you could ask for for the most part. Even a spa, bar, and restaurant that we didn’t even get a chance to experience. Judging off of the quality of everything else we experienced I don’t doubt the standard being contagious. The real test of a hotel is how they handle things when they don’t go according to plan. I accidentally left a bag behind and didn't realize it until I had already left the area. They handled the situation perfectly, easing my stress and coordinating a prompt return of my belongings. That kind of reliability is rare and much appreciated. The logistics of the location are unbeatable. Whether you’re heading out for dinner or exploring the city, everything feels incredibly accessible. Most of our destinations were under 10 minutes away. We never drove longer than 25 minutes to reach anything on our itinerary. I have absolutely no complaints. It was a seamless, high-end experience that was worth every penny. I’ll definitely be returning whenever I’m back in the area.

I had the best time staying here. The staff are incredibly sweet and go out of their way for you. During check-in, they asked about my visit and I just said it’s my birthday. That evening, I went back to my room and found a lovely handwritten card, prosecco, and chocolate waiting for me. Then, they surprised me again with a free upgrade to a stunning, spacious suite! I never wanted to leave. The room is also extremely clean—especially the bathtub, it was totally spotless. For food, everything was so tasty. I ordered the braised skirt steak for room service and it was excellent. Breakfast had so much variety, with really smooth hollandaise sauce, nice savory omelets, and good quality coffee. They really nail every single detail here. Such a great hospitality team. I am already looking forward to my next visit!

From the moment we walked through the door the service and cleanliness was impressive!

This is one of the nicer hotels in downtown Minneapolis; close enough to site seeing and restaurants and not too far into the “questionable” parts of town to make feel unsafe. The spa is a waste of money and so is their gift sundry shop next to the spa. The gym is amazing and their on site hotel restaurant is really good surprisingly. Parking is expensive and inconvenient everywhere in downtown Minneapolis but you can use the sky bridge to walk from parking deck to convenient hotel entrance by parking directly across the street (costs much less).

The entrance .... The decor

Open setting.

Daniel and Amber made our stay amazing. They were so welcoming and accommodating. The room was beautiful, and it was well kept. The atmosphere in the building was very comfortable. The spa also provided amazing service, so we will definitely return.