W Scottsdale

Great location beautiful hotel!

Great staff, clean rooms, great location

Wonderful room, facility, staff and service! Highly recommend. Close to many shops and eateries. You MUST try out the Sexy Roman that is inside the hotel. Great food and atmosphere!

If I could give this place zero stars, I would. I’ve never experienced such ridiculous and inconsistent treatment in my life. I was forced to check my hat for $10 because I “wasn’t a guest,” only to walk inside and see the place packed with people wearing backwards hats everywhere. So much for consistency. The security guards here are an absolute joke — rude, arrogant, and clearly more interested in flexing power than providing any kind of guest experience. They acted like complete douchebags and made the entire vibe hostile from the moment I arrived. Between the pointless policies, the obvious double standards, and the obnoxious staff, this is hands-down one of the worst hospitality experiences I’ve ever had. Save yourself the money and the headache — plenty of better spots in Scottsdale that won’t treat you like garbage.

This hotel code not be more attentive or accommodating

Great stay! Staff was great!! Pool party on Saturday the best!

The W is always a nice trendy place to stay. Pool scene is really fun. However, I would double check your bill. They like to charge you for the mini bar even though you don’t use it! Check your invoice!

Great location, great room!

Less than 1 star, if possible. Save your money—there are plenty of newer venues that are far nicer and more professional. Our group of 11 women was in Scottsdale for a bachelorette trip. Compared to some of the rowdier bachelor groups nearby, we were calm, respectful, and fully capable of handling ourselves in a rooftop club environment (we’re from Miami, after all). Yet we were removed from the venue for the reason of someone being “visually intoxicated” simply for leaning on another friend’s shoulder. Meanwhile, where was security when we requested assistance with a nearby bachelor party that was harassing us—grabbing at us and even trying to take our bottles? That concern was dismissed. What makes this worse is the timing: only 20 minutes earlier, our server told us she was leaving and asked if she could close out our tab. When management arrived to remove one of our group members, bussers simultaneously began clearing out our bottles, even though we still had hours left with our table. It’s hard not to see this as intentional. The booking coordinator was also unprofessional. When I asked about a pre-ordered bottle, her response was, “What bottle?”—only for it to show up 20 minutes later. This felt careless at best and dishonest at worst. Yes, Arizona law allows private businesses to refuse service, but removing a guest for sitting with her head on a friend’s shoulder, while ignoring actual harassment from another group, is unacceptable. Overall, our group felt disrespected, dismissed, and taken advantage of. I strongly recommend choosing another venue.

I understand the bougie vibe attracts a lot of hustlers… but it’s super tacky and quite frankly disrespectful, when as guests of the hotel, we were treated so poorly by security when we tried to access the pool. Such a shame! Otherwise it was a lovely stay! Amazing restaurant, the cart bartender lady is a gem and truly understands the hospitality experience. Bravo to an amazing team all around… except for that one guy by the back entrance to the pool! Ah, the ice cream and champagne surprise at the lobby was incredible!!!