York Hotel

We were very disappointed to discover on check-in that the bathroom was shared — something that was not clearly stated in the listing. I was travelling with my wife, and sharing a bathroom with strangers was not acceptable to us. As a result, we had no choice but to leave immediately. We requested a refund due to the misleading information, but this was refused. If you're a couple looking for privacy and comfort, do yourself a favour and avoid this place — it is not suitable for couples, and the listing does not reflect the reality.

very well dressed and polite concierge they need to fix the shower in the communal bathroom

The room was dirty and the shets staind and they had bed bugs and whe were cover on bits .They shoud redrow from the market

The lady in reception say me to give money even I already paid first she say pay me 50 pounds then 20£ they don’t mentioned this before and then she give me the keys where and try to open room but the room key not work and then she give me another room key to check but

Get what you pay for. Toilets were all blocked and unusable. Sock trails up the stairs

Such a nasty hotel

Smelly Rooms, customer service bad as hell. Staff is Very Rude.. no curtain on windows. Hard to get deposit back. Shower toilets are dirty.. terrible experience.. never recommend

Im normal working class female - Bed bases disgusting- brought someone to stay - their room was dirty also was completely embarrassed- wanted to leave minute I got there … manager went awol and would not refund money … trying to get money back thought Expedia

The place is quiet, but some guest next to my room smoke drug and disturb my peace. All around is poor. I have lost my glass I think has dropped down in near the refrigerator and I couldn't see it, I have call the reception staff and didn't get any support.

Beds were comfortable, staff were friendly, wish there was soap in the bathrooms though