Springhill Suites by Marriott Richmond Northwest

Muy bueno

Beware of reserving and prepaying thru Expedia. We prepaid our rooms thru Expedia and Marriott charged us again. After much complaining, Marriott removed part of their charge but I still need to get Expedia to refund one nights charge. Same thing with Scotland-I prepaid car insurance but had to buy it again at Enterprise. Will not prepay again!!

Everyone was helpful and accommodating, it was a really nice experience.

We stayed here during a time our home was under repair ! The amenities are as described and comfort is 5 star!

Looked like there were puke stains on the carpet between the bathroom and the sink. Other than that it was quiet and the staff was nice. The breakfast was also pretty good.

Unable to check in for late arrival. We have to wait for an hour after a long driving trip from NY.

Excellent customer services

I would stay again.

I stayed for just one night and overall had a pleasant experience. The room was clean and comfortable, which I appreciated. One minor issue was that the bathroom sink was located outside the actual bathroom, which could be inconvenient if you’re sharing the room with a light sleeper. Noise from the hallway was also noticeable, as I could hear other guests talking outside the room. The hotel offered a nice complimentary breakfast buffet. My only disappointment was the lack of any starch options like potatoes, though there were some pre-packaged breakfast items available. Despite these small drawbacks, it was a good stay and I would definitely consider staying here again.

Clean spacious rooms in a quiet business park setting. Hotel is good. Just a couple odd ball people at the gas station and in the parking lot at night seemed weird.