Les Deux Tours

This was our first trip to Morocco. We booked the three day discovery package then spent five days in the Atlas/Ourika area, then returned to Les Deux Tours for a three day yoga package. On arrival we were collected at the airport (included in package) and warmly welcomed at the hotel. The receptionists were so friendly as was Maryam who was our “guest experience manager”. Maryam gave us quick tour en route to our room and indicated that she would keep in touch (by WhatsApp) and to let her know our preferred times for our included activities. Our room was incredible with a private garden and jacuzzi. As it was late we opted to have sushi and cocktails in the bar - delicious! Next day we went on a tour of the medina. We were asked what we would like to see, so it was tailored to our interests. We were recommended the Bahia Palace and the Madrassa. We were taken into Marrakesh and met by a lovely gentleman who was proud to tell us he was seventy years old. He skillfully guided us through the souks (great to see but with no hassle as we were not interested in shopping). Palace and madrassa both very interesting and our guide very engaging and informative. Breakfast is table service indoors. You can eat outside if you wish and we tried once and then realised why nobody was outside - wasps! Good selection of breads, fruit, eggs etc. Included hammam was an experience, much more relaxing on the second visit as we knew what to expect. For those who need to know, you are given paper pants to wear, but hold on to them when the buckets of water are poured over you at the end! On our return visit we had two yoga sessions, a return visit to the hammam (special mention for Zara - beautiful singing, and her colleague) with massage and two dinners included. Neither of us had tried yoga but the instructor was very patient and we had a great time in our morning sessions on the lawn, peacocks strolling past. The layout of the hotel and grounds is such that it does not feel busy, it is very relaxed. The grounds are well maintained and very attractive. There are three or four ornamental pools with loads of turtles which are relaxing and fun to watch. I had a shave under the olive trees which was very enjoyable. During the second stay we encountered the manager who was a very visible presence in the hotel and made a point of touring around engaging with the guests, checking their satisfaction. We didn’t use the pool area much but it was very inviting. Universally the staff - reception, restaurant, housekeeping, gardeners, spa, guest experience were so friendly and welcoming. When we returned after five days it felt like coming home.

Beautiful oasis just outside the hustle of the Medina. Definitely return for some relaxation and fine food! Rooms were traditional but luxurious. Staff amazing.

Great pool and restaurant. The staff are very attentive and always helpful. The hotel is spotlessly clean and has an extremely relaxed atmosphere. Will definitely recommend this hotel and plan to visit again.

my wife and I went for a one week break following a recommendation from my son. it was fabulous, exactly what i wanted to boost my recovery from illness. the place itself is idyllic, an oasis of greenery, birds and gardens. the staff were so friendly, attentive and eager to help. a terrific swimming pool and restaurant,although i did recommend the installation of hand rails to get in out of the pool as i am physically challenged. i would recommend les deux tours to anyone in a heartbeat.

Our third visit to Les Deux Tours, and it was better than ever! So much so that visit number four is already in the calendar for next year. Our welcome was warm and genuine, and our room upgrade was very well received. We were given a large room, with a shared patio, and tranquil pond. The bed was enormous, and the room's AC was very efficient maintaining a comfortable temperature without needing to be on the whole time. Breakfast included a vast choice and we're glad the hotel has moved to an order system rather than the previous massive selection delivered that led to wastage. A great improvement. The dinner menu was fine for the 6 days we were there, but some additional choices might be nice for longer stays. The wine selection was good. The bar area is relaxing, although getting served (despite the quietness) can be difficult.

Amazing hotel outside of town. Great place just to relax. The heated pool is great and restaurants are beautiful. All the wildlife at the property is so amazing too!

This was the best experience I have ever had at a hotel. The place was magnificent! Everything was perfect, amazing attention to little details (the room smelled gorgeous, snacks & drinks provided, rose petals on the bed!!), the staff was so kind and helpful (organized taxis for us, gave us recommendations, and made reservations for us), and just the hotel was beautiful (gorgeous pool, amazing gardens, stunning atmosphere and bar). It was the best stay I have ever had and I would LOVE to come back. It was relaxing, luxurious, and made me feel like I was in oasis away from the rest of the world. Genuinely this is a one of a kind stay, in a beautiful curated hotel. One thing to note, is that they do offer shuttles to and from the Medina so it is very accessible!

This hidden gem, a charming hotel with 40 rooms and suites, exceeded our expectations. We booked months in advance, and the communication from the booking team to the reception team was excellent. Upon arrival, we were warmly welcomed by Wafa, the customer experience manager, who provided her WhatsApp number, gave us a guided tour, and set the stage for a wonderful five-day stay. Mr Hejjag, the General Manager, also greeted us during check-in, offering another warm welcome. Throughout our stay, both were highly visible and clearly focused on ensuring all guests had an enjoyable experience. We stayed in a premium suite, the one featured on the website, which had its own courtyard garden with a day bed and seating for four. The suite was extremely comfortable with a shabby chic feel, adding to its authentic Moroccan charm. Outside our door was a small pool shared by just the rooms around a small courtyard, making it very quiet. Each day in our garden, the only sound was birdsong, creating a wonderfully tranquil and relaxing atmosphere. Housekeeping was excellent, providing bottles of water daily for the kettle and drinking. The food at the hotel was wonderful. Breakfast was à la carte, offering a good selection of eggs cooked in various ways, cold meats, cheese, fruit, and great coffee. Entertainment was provided by Pol, the resident peacock, who should have his own Instagram due to his love for the camera! We had lunch at the Pergola restaurant for four days, enjoying a great choice of dishes, and they were happy for us to share a dish due to the large portions. One day, we had room service for lunch, which arrived hot and nicely presented. The evening offerings at Salammbo were just as good, with a two-course menu featuring plenty of choices at reasonable prices. The chef is very accomplished, and the wine list includes a mix of French and Moroccan wines, all at good prices. We were pleasantly surprised by the Yoshi bar, where we had a wonderful supper. The staff were exceptional. After a few days, we started to recognise them at breakfast, and they always greeted us warmly. Although they didn't have name badges (perhaps something the hotel could consider?), they were all courteous, helpful, and very professional. Some posts mention families with children, and the hotel is indeed family-friendly. If you prefer a holiday with only pre-school children around the pool, do your homework before booking and avoid British and French school holidays, half terms, and bank holidays. Would I recommend it? Absolutely. We are currently looking at booking flights for a winter break, and our hotel will definitely be Les Deux Tours. Thank you to the wonderful team for a truly restful and superb trip. See you in January! Catherine and John Walker

A Disappointing Experience That Falls Far Short of Five Stars We booked Leda To Hotel in Marrakesh with high hopes, expecting a luxurious five-star experience based on the glowing photos and reviews. Unfortunately, the reality was far from what was advertised. From the moment we arrived, the service was underwhelming. A staff member greeted us at the entrance, but instead of helping with our luggage or guiding us to reception, he simply pointed up a pathway, leaving us to lug our suitcases ourselves. Not the warm welcome one expects from a supposedly five-star resort. While the gardens were undeniably beautiful, nearly every other aspect of the hotel was mediocre or worse. The food was average at best. Breakfast was exactly the same every single day with no variation. The evening meals looked promising on the menu but were poorly executed — the meat was consistently overcooked. We ended up dining at nearby restaurants every other night, which were exceptional and made the hotel’s offerings look even more disappointing by comparison. We were also surprised (and frustrated) to find bottled water in the room came with a charge — something not made clear until we received the final bill. In a country where drinking tap water is a health risk for tourists, this felt more like a cash grab than a premium service. The spa was another letdown. It felt basic and not particularly clean. During my full-body massage, I wasn’t even offered a robe or a drink, and the therapist spent the entire 50-minute treatment yawning, making it impossible to relax. Requests at reception were met with apathy. We asked to change some cash, book a late checkout, arrange a taxi to the airport, and reserve access to a first-class lounge — none of which were fulfilled. The response felt like “computer says no” every time. In summary, this hotel is nowhere near five-star quality. Don’t be fooled by the polished photos and selectively positive reviews. We made the mistake of dismissing the few negative reviews we saw before booking — a mistake we won’t repeat. Sadly, we won’t be returning.

We spent a wonderful time in this beautiful hotel: the gardens, the rooms, the food , the staff, everything’s just perfect, exactly what you expect for a relaxing stay! The only problem being you would have stay longer and it is very hard to get out to visit the region…