Holiday Inn Club Vacations David Walley's Resort by IHG

Beautiful setting.

This property was a kind of Time share and did not have cleaning service to clean the room every day like other hotel, when I went to ask why the room cleaner did not clean the room and provide new clean towels, I was told cleaner would come once a week only, thereafter I requested a few towels, which were provided to us. Also, one coffee bag was provided while we stayed 4 nights. I think Hotel.com should let me know in the information sheet provided to me by email under confirmation email. Otherwise, Holiday Inn club was very nice, had professional receptionist and beautiful location. Fay Dean

This was our first time visiting and we will return. The check in experience was annoying. When we got there around 1 pm were told our room wasn't ready and would call when it was- otherwise check in is at 4:00. Other customers were being checked in however. The actual check in was fine. I dis like the convenience of the wristband. We travel 3 weekends a month and this is the first time I have experienced this and would recommend all places use this technology. Our room was clean and comfortable. We had a nice view of the back meadow. It was nice until the duck were being shot at by hunters. (Thanks for that 5 am wake up call.) on vacation, that is not how you want to be awaken. The restaurant left a lot to be desired and would not recommend that experience to anyone. Food was not great. No sauce dor the coconut shrimp, except tartar and cocktail - neither compliment coconut shrimp m. Service was slow. We were not at all attended to. No water refills and it was as if the waiter took our order and disappeared for over half an hour- we wondered if he also was cooking the food. There were only 4 parties in the restaurant and it took close to an hour for the food. We definitely won't eat there again. Service in the bar was fine as was the customer service in the marketplace. The springs were wonderful and the staff was great.

Love the location. So peaceful and relaxing.

the sofa bed was awful no roll aways air conditioner didnt cool . sink shot water all over from the faucet but repair person was helpful on ac and sink shower was great and enjoyed the pool but spa was a bit dissapoinying. ive stayed ther befor and had great rooms .invited friends to come amd 2 other groups stayed and were disapointed

Great stay!! Everything wonderful and great employees!!

It is in a nice location and close to the small town of Genoa. They have a nice walking path and nice grounds. They put us in an adjoining room with doors between —people next door held a party with loud noise both nights, slamming doors, smoking pot that seeped into our room. Called front desk at 9 pm and again at 11 PM and was simply told they were sorry —we had a 5:30 am flight —terrible check in. Too bad as place is in good location.

I give it one star because of how the rooms are constructed. The walls themselves seem to be okay but the doors and the area around the doors are terrible. You can hear a mouse fart in the adjoining room. You can see sunlight coming through the cracks in the doors. I could hear both sides of a phone conversation. Our neighbors were not being loud. The building itself has three floors in an V-shaped pattern. Everybody must go to the point of the V in order to get to the elevator. So normal conversations are wildly Amplified as people approach the elevator or go to their rooms. There's no way to relax in a room constructed like this. These problems are fixable! Yet, nothing has been done in the years they've been established. So, I doubt they care.

On 7/31/24 I reserved two rooms - one for my sister and 1 for my son and wife. When we checked in they told me we were in separate buildings because there and they were fully booked. My sister and i were in room 2105 which was a little beat up and a dog room we didn’t need with adjourning door to another room and my son and wife in room 3307. Very disappointing as we only had one car. It is a beautiful location; however our room 2105 needed to be updated - beat up furniture. The mineral pools were not hot - just warm.

We’ve been here many times. This however was the worst visit. The room was dirty, the last people’s towels were on the deck. The AC didn’t work and it’s still summer in Genoa. The only redeeming qualities were, Chris the bartender was amazing with dinner service, and the maintenance person working the pools was attentive and made our pool warmer