Best Western Harker Heights

It was affordable, clean, and a good location.

The elevator was broken, but they gave us a room on the bottom floor so it wasn't of great concern. There were also a TON of ants at the pool with a lot of then being in the water. It looked like that had come from some nearby trees though, so I'm not sure what the property could have really done about that.

It wasn’t packed. I see why. The room had the worst smell I have ever smelled. The a/c didn’t hide the smell. My husband and I used so much cologne and perfume when we went to our church event. Over 1500 people for our event and not one stayed where we stayed. It wasn’t even on the list to get. But I had already booked before the list when out and it was 3 miles from the building. That said a lot if the people who live here don’t suggest this place. It’s a problem. They charge you $5 if you don’t turn in your keys. I have NEVER heard of that. I was scared to leave them in the room like I always do. There were different types of hair from the bedding to the bathroom. Disgusting!!

The elevator didn’t work. That’s not good when you have a lot of luggage and bags.

Very nice hotel, breakfast was good, employees friendly

The elevator was broken. No notice was sent so that we could change accommodations. Disabled in our party. Had to climb stairs. Mobility was a problem .

Nothing at all

It smelt like wet rag, the beds were wet and smelled horrible the location sucked and I felt scammed by booking.com

The beds were comfortable

The elevator has been out of order for over a week and they put us on the 3rd floor. No ac in the halls and it smelled. Carpets looked dirty and there was a dead roach in the bathroom

Friendly staff, very confortable beds, cleanliness and good breakfasts

Convenient location, clean and quiet

Sausage only meat selection...I prefer bacon or ham.

The location was perfect, the gym was small but had everything you may need. The facility was so clean. Right across the street from H-E-B. Less than a mile from movie theater, Target, and great shopping plaza. Highly recommend for the price, will be back!

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