Hexagon International Hotel, Villas & Spa

Central location.. close to eateries and shopping centre

Old and filthy. Cockroaches and bed bugs in the room. Sleepless night . I booked via booking. com and i got a very poor service. Staff are friendly but hotel need to upgrade their system

There were a few issues during my stay that affected the overall experience. The room had an unusual smell and the AC did not work properly. I was also asked to provide a cash deposit, which was inconvenient, having a credit card option would be much more practical for travelers. While I understand security walking guests to their rooms, I felt uncomfortable when the security staff asked for the key and entered the room. As a solo traveler , this felt unnecessary and impacted my sense of safety.

The staff absolutely lovely, pool and restaurant was great . Also Very close to resultants and bars. Only a quick ride in a Taxi or buses to town , beach and airport.

Nothing

Took out a family size apartment for two nights. Stayed for one night. Issues as follows - old furniture would be fine but surfaces not cleaned - shipping labels still on fridge but baby cockroaches visible under sticky tape making up labels - bed mattress filthy and had blood stains - overall surface filth - went to local 24 hour store and bought cleaning cloths which quickly became black with grime from cleaning - upon arrival we were asked for FJD$100 deposit so they could give us tv and a/c remotes. Some were broken. - it isn’t a tourist area. That said there’s a cake shop in the nearby shopping centre which does very good cakes and is well priced. There’s also a nearby cinema which looks ok but we didn’t go. If you want to see an area of Fiji where there are basically zero Australian tourists (and possibly no tourists at all) then do visit the local area. Otherwise avoid. Complained to booking.com who credited booking fee. Complained to hotel and got no response.

Very nice pools

Room was dirty

I stayed at this resort for four nights, and unfortunately, my experience was quite disappointing. My room (606) was never serviced during my entire stay, despite several reminders to the housekeeping department. The room itself was located far from the main area, and when I requested a porter to help me with my luggage, I overheard an elderly staff member outside speaking in iTaukei, saying “Ratou qori sa rui levu ga na ka eratou vakerea” (meaning “They are asking for too much”). That was quite disheartening to hear as a guest. It was also concerning that the Indian lady who appears to be in charge stayed in the back office, seemingly making decisions for her team without directly addressing guests or offering any apology. The rooms are beautiful and well maintained, but unfortunately, the poor attitude and lack of genuine hospitality from some staff really spoil the experience. Smiles at the front desk felt plastic and insincere.

The location and the pool

The ac is not cool enough, the bed is not in good condition.