BSA Tower Serviced Residences

Bathroom sink was clogged. Balcony is locked sealed shut inaccessible. Overall I still recommend BSA . Very clean & staff was very friendly. Walking distance to Glorietta Mall & other shopping areas. Just about 30 minutes from the Airport.

My parents would always stay in the hotel when we visit the Philippines. They love the place and everyone are so friendly. I do love this hotel too! Keep up the good work guys! This is the 3rd time my parents are staying again there in a few weeks. See you soon! Thanks!

Very cozy and spacious. Personnels are nice.

This one is much better than BSA Suites, Don Carlos Palanca. Water refilled every day, cleaner floors and best of all much better WiFi.

The front office staff disclosed the terrible situation of an elevator technical malfunction, only after I signed the accommodation agreement. The elevator works for a short 30 minute window period every 2 hours. For the next 2 days hotel I and other hotel had to suffer and wait in a cramped crowded elevator lobby (no seats) for the short window period by which to access our hotel rooms. Terrible circumstances which the hotel management could have alleviated with a few additional amenities. It seems they just don't care. Very deficient management action for an otherwise well located hotel.

Location and nothing else

The check in counter is at the back of the property, not convenient and is bad when they make you walk around the outside like a 100 metres dragging your luggage, not able to use the lobby corridor as informed by the porter until after check-in. the unit is dated and power sockets points in awkward location. Balcony is locked for security reasons which i feel is more to prevent smoking or jumping off the building.

The room was very large and was kept clean. All amenities were provided. Unfortunately was my first impression at the reception very bad, as due to some dispute between operator and owner front entrance was not accessible for guests and I had to enter through the back door. However, the staff was nice and accommodating and I have no complaints otherwise. I hope for the operator that they can work on matters.

Nice room for the price, but elevator was not working, so I had to walk up 21 flights of stairs.

I was just surprised that their reception area is at the back. The contract for front entrance apparently expired. That was the downside only.