TownePlace Suites by Marriott Harrisburg Hershey

Nothing.

1. The rooms supposed to be cleaned every other day, but in reality they cleaned our room only once in 11 days, only after I called them twice through the reception. They changed the bed linen and took some of my son's clothes together with bed linen. I called to the reception straight away, but they never returned his items. 2. We had to leave earlier for 3 days (due to the health problems), but they never refunded us the amount which was overpaid. Furthermore, they never replied to my numerous emails and messages. They did promise to deal with the refund when we were leaving, but since we left they just ignored. I tried to get the refund through my travel insurance, but I needed confirmation from the Hotel, that they did not refund me. However, the Hotel just ignores my numerous requests about that. Outrageous! 3. Breakfast was poor. They never had tea bags, only coffee. So we had to buy tea bags in the supermarket, because my son could not drink coffee, obviously.

Staff was great especially Aminita

Great location, clean, good breakfast, really nice rooms

Nothing we didn't like. We will stay again!

Staff was super friendly. Gave us free full sized Hersheys

The pork meat almost every day

I did like how you had access to the depth of the influence with your key card. Because I get to the facilities usually late. From driving out of town back into town and it's nice to be able to relax with all the amenities.

I love the sweet rooms if you travel with family. There's plenty of space for storage and stuff. The copies walk through a closet to the bathroom.

The good: -Convenient location -Room was clean (good job housekeeping)! -Bed was comfortable and room had been updated The not as good: -Hallways were not clean. Lots of trash on the floor. -Breakfast area was not clean. I came down in the middle of the service time, and it was gross. Food all over the counters. Cereal dispenser looked like it hadn’t been cleaned ever- just refilled. Coffee area also dirty… no creamer….small bottle of milk from the breakfast area on the counter unrefrigerated. -We stayed 2 nights and I knew there was no housekeeping per se, but maybe the trash in the room could have been emptied? Overall, OK. I wouldn’t go out of my way to stay again with so many other options in the area.