Hotel Las Golondrinas

staff really kind, great price for value, good position.

I has everything I needed. Perhaps even more than I did. I had a full tub and spacious bathroom. Perfect sized room for 1-2 people. Front desk were always accommodating. Great stay!

Great room for the price. Room reminded me of an airport hotel. Very basic. The room I was in only had a window that looked into the property so very little natural light. The staff was super friendly and attentive. The key cards weren’t working on the days that I stayed which was a little inconvenient but staff walked me to my room to let me in. Not a huge deal. Pools are in the shade most of the day but a very nice set up.

Quaint, unique property with very friendly, hard-working staff. The pool area makes you feel like you are in a jungle oasis. Room was very clean. The decore and fixtures are not the most up-to-date, but they are functional and well-maintained. Good location. In walking distance to 5th Ave, restaurants and stores.

This hotel is slightly above average. The rooms are clean and it’s a nice area with easy access to “La Quinta.” I would stay here again but it certainly doesn’t deserve a 5 star. I would give it 3.75 stars out of 5. Pros: Clean rooms, quiet, 2 pools, beautiful setting, comfortable beds, and a very friendly bilingual staff. In-room safe. Decent hot-water. Cons: Slow or non-existent wifi. Check-in took more than 30 minutes. I had cancelled one night on my stay and the hotel initially tried to charge me a no-show even though I cancelled before the due time. The key system went down to all the rooms one day and everyone had to be let in by the check-in staff manually. Breakfast is more expensive than La Quinta which is 2 short blocks away. I would stay here again because the property is so nice and the staff is friendly, but they have some work to do. If they want to keep a high rating.

The hotel was close by to all the restaurants and 5ta avenida. We had drug stores and supermarkets close ata walking distance.

My wife and I come to Playa del Carmen every year but we are back after 2 years now and this time we didn't pick El Dorado like we always do. We thought it would have been a poorer experience since resorts give you everything you need at any moment and small hotels are often a less pleasant way of being. We had to rethink everything we used to believe. This place looks like a mexican home starting from the colors, yellow and blue and everything beautifully placed really gives you the mexican experience. It's not fancy, it's not 5 diamonds, it's definitely not luxury but it's clean, cozy, well kept and the staff is efficient and friendly. Plus staying at the very center of town helps a lot. A must for our next trips.

That it was generally quiet, clean, convenient and affordable. However, the Wi-Fi was poor. While the staff insisted someone (maintenance) would check in with me... which they never did... I felt as though I was just paying for a good bed. I'm hoping that when I pay for accommodation its for ALL the amenities the facility says it offers.

Great location, spacious rooms, well maintained facilities; I would only suggest to provide more than 1 key to the guests even with an extra charge in case it gets lost it was very annoying to have only one when there is more than one person, in addition the hotel is closed after midnight, I got back at 3am with no key and none was there to open the door I had to call the hotel for someone to open it for me