Grand Muthu Forte da Oura

Funcionários do pequeno almoço muito atenciosos

The rooms are spacious you have several pools it’s ok cleaner the food is tolerable The WiFi A I read a complaint form 2016 that mentioned the same - it’s exactly the same 10 years alter - you can’t even have a call on WhatsApp And the room hav no holder for toilet paper and they just didn’t bother You Beto carry your luggage’s around The keycards don’t work leaving you stranded outside and tubing to walk big circles around the area to get into the hotel.

Localização, amabilidade e disponibilidade dos funcionários, instalações.

Oferta de sobremesas e bebidas; O horário do serviço de snacks e reposição das produtos demorada. Falta um coordenador responsável que possa providenciar a reposição e garantir o horário indicado.

I paid for a double room and initialy I came on my own. Prices on their website are not different if you come with 1 or 2 persons. My wife came later as a surprise and needed to pay 25 euros extra per night. Bad practice...

Don't usually leave reviews but had to on this occasion. Had booked this hotel on an all inclusive basis 10 nights for 13 of us, 5 of which children. Before our holiday we were horrified reading some of the reviews saying how bad this place was to the point we tried to change accommodation, we were told it was too late & we couldn't, this actually turned out to be a good thing. Yes it's not what i've experienced before with 5 star, the decor is rather dated but the rooms were clean and a really good size for families, the all inclusive use of the other hotels was brilliant and the staff were really friendly. Food was good, kids always found something to eat in one of the many options across the hotels. We had no issue with noise from the strip or from other guests (which I was concerned about having younger children). Only down side was at this particular hotel the all inclusive drinks/bar closes at 10pm including soft drinks which I've never came across before but there is shops right outside to get water etc. I can honestly say I was really worried before our trip but we had no problems and was pleasantly surprised. My reason for the 4 stars - decor needs a revamp to make it 5 and the facilities should be open later than 10pm.

Poca variedad en el buffet. Cuarto de baño muy pequeño No había gel, ni champú

Room was right next to the strip could hear it all night like I was in a nightclub. Our room got burgled, door got kicked through conveniently as soon as we left for tea at 7PM big coincidence that the cleaner was lurking around doing nothing at that time very odd. Everyone got burgled on the annex/top floor. So we left early. Would not recommend. Hotel is 3star tops and that is generous. There’s no security or anything your left to fend for yourself. Don’t waste your time here.

The hotel is absolutely gorgeous and the staff were amazing to us from the moment we arrived. If I come to Portugal again, i definitely will be staying here again. We opted for breakfast and dinner included, and the food was varied and delicious! Sandeep in particular from the wait staff was very kind, friendly, and attentive. Would absolutely recommend!