Intercontinental Al Khobar by IHG

Bra service och bra frukost

Excellent

Excellent hotel friendly staff. Intercontinental are always good whatever city I’m in.

Very good.

Booked a club lounge room for drinks and snacks in the evening as my 3 previous visits. On check in was told the times for breakfast, lunch and evening snacks in the club lounge. When entering the club lounge in the evening I was told I had to book and pay extra for food and drinks due to Ramadan. The hotel said a message should have been sent but I received nothing. Had to take room service as the only option. I pointed out on their website that they still advertise club room access at a higher price.

I stayed at the hotel for four nights. Upon arrival, I was initially assigned a smoking room despite requesting a non-smoking room. The receptionist thankfully addressed this issue promptly and relocated me to a suitable room the following day. However, during my stay, I encountered two significant problems: Noise Disturbance: The soundproofing between rooms was inadequate. I could clearly hear conversations from the adjoining room, which continued late into the night, disrupting my sleep on several occasions (e.g., until 3 AM). Shower Drainage Issue: There was a blockage in the shower drain, which resulted in poor water drainage. Although the receptionist assured me that the issue had been resolved, it unfortunately persisted throughout my stay.

Upon check-in was provided a room under the roof swimming pool / lounge ; could not sleep due to noise lasting till 6 am. Request to change the room was not addressed till 24 hours after check-in.

The staff were lovely. The room service website is useful, though allowing guests more customization options would be a good idea. The

Efficient and safe. Well appointed room

Awesome