Sheraton Erie Bayfront Hotel

It was very nice, clean.

The garage parking was off putting, still had to walk around the outside of the building to get to the lobby.

Everything was clean and tasteful

N/A

Excellent check-in. Friendly and amazing staff!! We were here for 2 nights. We enjoyed club level breakfast and we had dinner in the igloo too although it was a cold night. I had the best sleep here. However pool didn't have a deep end just less than 4 feet deep all the way.

Nice updated room...Great view....friendly staff

Hard bed...lousy heating system...food facilities poor....no microwave in room

Spent one day and night there and would return. We had a 8th floor water view and it was spectacular. Woke up to seeing the ice fishing huts all over the frozen ice. Staff were friendly and we had no issues with the room.

Staff was super friendly, hotel was nice and clean

I booked two rooms at this hotel for my family. We were traveling in Ohio and came to Erie on the fly due to a snowstorm (family hasn’t seen a major storm). The hotel has gone through the renovation of the Sheraton brand but still left a little to be desired. We were not on the club level despite being Titanium and the up button on the elevator was not working. To get to the lounge we had to go to the bottom and then back up. We used the coin laundry during our stay which is a rip off. The machines on either floor did not dry clothes very well despite being an average load and required multiple payments for multiple cycles. Upon leaving I like to strip the room to help the housekeeper and the room had one of the most disgusting stained mattresses I have seen in years that was clearly not updated during the renovation.

Due to construction, it was challenging to get to the Sheraton. Our marina view was pleasant; seeing Lake Erie would have been even nicer. The bed and pillows were NOT comfortable: the mattress was uneven or tilted, and the pillows were too soft or worn. The room was clean, nicely decorated, and spacious. Breakfast was just OK. The location was excellent for going to shops, taking a dinner sunset cruise, and going to Presque Isle.

The mattresses and pillows could have been more comfortable for the price. The breakfast was very basic for the price.