Radisson Blu Hotel Zurich Airport

My stay at the Radisson blue in Rümlang was a lineup of failures - start to finish. Incompetent and arrogant staff at the front desk, security breaches (assigning my room to another party after I occupied it, granting them access with a key without my consent or knowledge, with my pet in the room at the time). The hotel owned restaurant providing a service that does not deserve to be called that. Including prompting for tip by the waiter. Repeatedly non-working room keys. The bathroom in my room emitting a pleasant urine odor and mold and lime scale in the shower. The GM using sloppy salutations in communications about those un-worldly experiences. That's as close as you can come to a hospitality hell.

Early departure need less hustle, good for short stay, not long stay especially there’s no view from the window

The hotel is conveniently located in the airport. Very well presented, cleaned and maintained. Very friendly staff. Room was very clean and comfortable. We had an amazing time. Many thanks!

Painfully expensive location for food ($50 burger...) and drink but convenient location once you can find your way through the labarinthyne track from station to hotel... the mediocre signposting is the fault of the airport not the hotel...but easiest route is simply get outside from check-in areas and walk beside the road .....

Stayed for one night for transit only. Too expensive. Arrived after 10 pm. Restaurant was closed for the day. No food or room service available. Shower and tub area too small and tight. Could be designed better. Needs improvement. Small beds but excellent quality bedding and room temp control so was able to get a good night sleep at least. But based on all of the above, would not pay this much to stay there again. Nor recommend. And Too expensive. Chose because of proximity to Zurich airport and accessible from inside airport. But still have to clear passport control. So no advantage there either.

Service was quick and efficient. Super practical that you can walk to and from the airport indoors and in literally 2 minutes!

This hotel is very convenient for travelers departing early in the morning or arriving late at night, and the rooms are comfortable. Unfortunately, our experience with the staff was disappointing. At check-in, the receptionist did not greet us and continued chatting with colleagues instead. At check-out, the receptionist appeared disengaged and offered no courtesy or acknowledgment. Given the otherwise convenient location and comfortable rooms, we feel that improved staff training—particularly regarding professionalism and basic hospitality—would greatly enhance the overall guest experience.

Very clean hotels and friendly employees. Keep up the good work.location was great for traveling. Like the shoe machine.

We had a very good stay at the hotel. It is right at the airport so very convenient and only 10 minutes by train to the centre of Zurich. The rooms are clean and spacious. We also tried out the robot mini bar service. Quite good.

I had an early morning flight from Zurich so I checked into the Radisson Blu the day before. The hotel ticks all the boxes. First of all it is super practical. I just had a short walk inside the airport to check in terminal 2. The baggage cart was a super help to carry my 2 suitcases. The hotel is very very nice and super clean - as you would naturally expect in Switzerland. The rooms are large and very well furnished - also sound proofed. All in all a great experience which I will repeat again.