Royal Orchid Beach Resort & Spa

Loved this resort! Will definitely be returning! The staff was very friendly and attentive.

Very Small rooms. Sliding doors to balcony are old and need tremendous strength to slide open or shut. Hotels website advertises the room as Club room but the room is anything but club size so do not get fooled by the name. We had requested for a double bed but they joined 2 single beds to make a dbl bed so my 4 year old daughter kept sliding in the gap between the beds as she slept. 2 telephones in the room and both were not working. there was no way to call for room service except to go to the balcony and exercise your vocal chords to see if any hotel staff is paying attention. On the flip side, good property, decent pool, good play area and a rain dance area for kids and great acces to the beach. Average food! Room is OK only for 2 adults without kids.

I checked in on 17th September to witnessed the worst experience of my life. below series of things happened to me 1. Hotel reception gave me twin bed room wherein i booked kingsize bed room. 2. The room given was having dirty towels, floor mats and has fungous grown inside the lamps. 3. AC was making annoying sound and was not working to give swing action. 4. AC was not maintain and has fungous grown inside as well giving bad smell. 5. Pillow covers were tore down and dirty too 5. on complaining they offered me another room which was smelling worst than previous one. 6. Finally they offered me Royal suit which has got old furniture and the same damp smell. 7. Children play area was pathetic and AC in that area was also not working. It was like 10 year old machine. 8. Staff was careless during my entire stay

We were first given a room that smelt musty and unkempt. Informed the front desk and received a slightly better room. Will certainly not go there again.