MGM Tower at Borgata

Let me start by saying I’m a travel agent, so I travel a lot!!!! Overall, this was a very “OK” experience. I really wish that I could give it a better score but I’ll explain why I can’t. I had very high hopes. I read a lot of reviews and things before making a reservation at this hotel. I even specifically googled best hotel in Atlantic City and this is one of the top results … as soon as we got there I realized I was wrong. I will be frank… the valet service ruined my outlook on the entire trip, which is horrible considering valet is the first people you get to!! The first young man appeared to be high on something which needless to say makes you very nervous about handing the keys to your car over. They were very rude and unclear about the entire check in parking and Bell service process and sadly this soured the entire trip for me. It’s really sad when you have to judge the entire hotel and casino by the behaviors of the valet but when they are the first impression, it is a very lasting impression. I would expect more. Other than valet the room was nice. The restaurants were nice. The casino was nice but because everything else was just nice and not excellent it made it so that it was all just very “OK”. Personally, I will not be returning to this hotel, and I would seriously have to reconsider any MGM in the future for myself or for my clients!

Wonderful stay. Superior King Room was great. Clean and spacious. Housekeeping was kind enough to give us extra towels to last our whole stay without needing daily service. Quiet and no weed smells like in other hotels (except once in the elevator). Only complaint is why do they not recycle cans and bottles anywhere? We took our bottles elsewhere. Would definitely recommend and stay here again.

We did not like that there wasn't a casino bar. You have to walk to the "lobby bar" where there is often a long line or the betting bar. My husband and I sat at some slot machines, and we did not see a waitress (there was no option to get a drink on the machine either).

Great service, very clean, updated room. Pillows were very flat, but otherwise great!

Great property

Over all very good

We loved everything... absolutely beautiful

Easy check in. Very fast elevators, hardly a wait. Clean, well-appointed room. The room was very quiet and comfortable. Fast, strong Wifi. Even when busy, things move efficiently. Went to an event here. The service and food were excellent. One of the best choices in AC.

Great experience

A usual February trip to the MGM Towers,AKA the Warer Club ,check in was quick the room was what we requested ,surprisingly it wasn’t so we kept as far as cleanliness