Numa Brighton Pavilion

Good and roomy place with good facilities. Nice location and close to the center of the city.

Coffee and coffee machine were of bad quality. The website/room/booking said there were no possibility for car parking but there was a private car park on location which could be used if the service is selected while booking, but it was not available?

The Numa was clean and comfortable. Close to everything you would need.

The fire alarm went off a few times.

The property is very central and perfect for a weekend in Brighton. The room was spotlessly clean and the air conditioning a necessity. The bed was very comfortable and pillows great. The room looked onto a square on the Saturday morning there was Breakfast was literally underneath the hotel and the food at the North Laines Cafe was exceptional. Breakfast was served between 8 am and 11.30. There was a cupboard in the foyer where you could help your self to all the essentials, toilet rolls, tea bags, etc. You could even rent an umbrella, fantastic idea. We didn’t need it but was nice to know they were there.. There were a bank of lockers which you could use once you checked out, these were free and there was someone on hand if you got into trouble.

There really wasn’t anything to dislike. Checking in wasn’t particularly easy but we got there.

Great location and really quiet rooms considering it’s central to town. Easy self check in and rooms clean and comfortable.

Sink in kitchen didn’t drain but I’m sure that’s easily fixed.

Nothing.

Totally unsuitable for business travellers or anyone disabled. Zero support other than an AI bot at the end of a WhatsApp message - lack of staff doesn't make it more convenient, it just means you're utterly unsupported. You'd think with the money they'd save on staff you'd get all mod cons but basics that especially business travellers want like an iron and ironing board in the room, choice of decaf drinks rather than just caffeine, some level of quiet during the night - and their breakfast only starts at 8, after the working day already has started and to make matters worse it's not even in the hotel - they make guests go out onto the street to a local cafe which you have to hope isnt too busy with regular customers (if you can wait till it's even open at 8am).

The location is great, right in the center, next to Tesco, bed is comfortable, clean, good variety of kitchen and bath supplies.

The biggest problem is the lack of reception desk, if you’re struggling you have to go through ai chat bot. Also the lack of a parking space is minus.