Sofitel Nanjing Galaxy

雖然硬體有些許老舊 不過整體來說還是有4.5顆星的水準 重點是價格很親民 以後來南京還是會選擇住這

Les services de l’hôtel sont particulièrement bons, notamment la réception et le concierge. Merci beaucoup!

服務太好耶，特別是前台。房間也做了升級，我們度過一個很愉快的假期，希望有機會再來南京一定回來再住一次。

This hotel is worth to stay, very clean compare to other Nanjing hotels.

很享受南京的旅程，飯店前台服超讚。看我們遠道而來給我們升級了房間，Moses給了很多在地旅遊的建議，我們也吃到很道地的食物。南京的秋天很美！

附近吃饭买东西很方便，不过地铁站要走十五分钟左右，有点远

We stayed at the Sofitel for a quick weekend getaway from Shanghai. Overall the hotel is nice, the staff is very polite and there are a lot of staff that speak very good English. We really enjoyed the club level, the afternoon tea, happy hour and breakfast was all very nice with great service. We also liked the buffet dinner, it is a little odd, hot pot, sushi, french food, but it was pretty good. Sushi and hot pot and desert were all very good, some of the other dishes were lacking I thought. While we enjoyed the hotel amenities, our room was so uncomfortable. It was 20 degrees outside, yet our room never got cooler than 24 with the AC running non stop. It was so hot! We had maintenance come shortly after checking in, then again later when it was just too hot to sleep. Finally someone told us that we actually cannot control the AC in our room. And that other guests were cold so they had to adjust it to make it warmer. We got a portable AC that worked for an hour and at 11pm we gave up on trying to be comfortable. It was miserable to sleep in such a hot room. Also the sink leaked and the room was dated and tired, really needs a proper update. While service is good in the club lounge, when dealing with this issue we got very little actual help. If you do stay here maybe request a lower floor where it might be cooler so you can actually get some sleep. And if it is hot in your room when you check in, ask to switch rooms then.

Le club des chambres executives est de bonne qualité, mais le personnel parlant peu anglais nous a mal renseigné et à tenté de nous facturer un nettoyage de vêtements qui nous avait été présenté comme offert. Cet incident à été traité par le personnel avec beaucoup d'insitence voire de malhonnêteté, la personne faisant semblant de ne pas comprendre le problème pendant de longues minutes, ce comportement a suffit à gâcher le sentiment global du séjour.

床很舒服，服务也好，不错的选择

La ubicación del hotel es muy buena porque está bastante céntrico. Ideal para salir a correr por el parque del lago Xuanwu que está a unos 800 metros del hotel. El desayuno muy completo y el servicio fantástico. Pero las habitaciones están un poco anticuadas y la wifi no funciona bien. Con la vpn no podía conectarme desde el hotel durante el día aunque no tenía ningún problema en cualquier cafetería con wifi. Por la noche tarde si podía conectarme aunque seguía con problemas. Es algo que no me ha pasado en otros hoteles.