Sofitel Nanjing Galaxy

Great hotel, very comfortable. Everything was clean and nice. 2 English movie channels. This is an incredible hotel for the price. The location probably will eventually be perfect, but for now there is a lot of construction. From my room I didn’t hear any construction noise, though. The location is very close to nice areas but it’s not IN the nice areas. Maybe 3 or 4 bus stops away. Not a problem, really. The area of the hotel isn’t bad at all, just probably not where tourists would be visiting. I recommend the bus instead of the metro. On iPhone, the maps app in China is in english and does public transit.

The Sofitel Nanjing Galaxy delivers the services expected within the limitations of its location. The vast majority of the customers are PRC Chinese, so the management understandably skews services and tastes in their direction. For example, the European foods I expect at a Sofitel are available at the lunch and dinner buffets, but are located out of direct sight. The delicious fresh baked breads and butter are set off in a far corner of the room. Coffee is available, but I found the pot was often empty and the taste was not so good. The gym and pool are very nice. Our room was clean and kept clean daily. The choice of guest room carpet was not good. A previous guest had dropped a waxy substance on the carpet, which left disgusting black spots around the minibar area. Note to management: Choose floor coverings that can be cleaned despite guests' thoughtlessness. The English of the staff was serviceable, and the staff was very courteous and helpful, kindly handing me off to another member of the staff if they couldn't understand my English.

1.Very friendly concierge, got free upgrade due to room not ready when we arrived 2. Hotel brought a real delicious birthday cake which is a nice surprise 3. Room is spacious, but a little dated 4. Regret that we didn’t get a chance to use the good looking pools

The aircon could be better, so hot in Nanjing at this time !

Very friendly hotel staff. Quiet room. With great view to the yangtze river.

Nice,very clean & good service.

The hotel is in the centre of town, close to everything. The staff went out of their way to help us.

I am pleased with the services provided by the hotel. I arrived around 9am, and the room was ready for me to check in. However, the room type was not what I have requested, the receptionist did a quick check and told me that the room will be ready in half an hour. She offered me to the lounge for light refreshment while waiting the room to be ready.

It is a nice clean hotel in Nanjing downtown, breakfast is wonderful

Expect and receive luxury with Sofitel. Property is aging but they do extremely well keeping up. Pool was closed. Staff was 6 star quality