Fairfield Inn & Suites by Marriott Valdosta

Excellent service, comfortable beds. Quiet and peaceful

Ok

Selection

Comfortable & friendly

Marriott should demand that this place uograde the bathrooms and bedrooms or lose the franchise. Staff need a complete retrain to Marriott standards where the customer is treated with respect and not scorn!!!!!!!!!!!!!!!

Sign on the highway at the entrance to the facility was shrouded with shrubbery. We missed it twice.

I recently stayed here for a 2-week work trip and have mixed feelings about this hotel. I'm a frequent traveler who typically stays in Fairfield or Courtyard hotels, so I generally know what to expect, but this stay was a combination of pros and cons. Starting with the positives: The staff was friendly throughout my stay, always greeting me with a smile. The bed was very comfortable (though on the softer side), the air conditioning worked well, and the shower had excellent pressure and temperature, which was refreshing after long workdays. The lobby and other common areas appeared recently updated, and the complimentary breakfast was consistently good and well-stocked. Now for the downsides: Housekeeping was a significant issue. The hotel claims to offer service every other day, but during my first week, my room was only cleaned once. Even after requesting service on the fifth day, nothing happened until I asked to be moved to a clean room. Margaret at the front desk was very apologetic and upgraded me to a suite, which I appreciated. She assured me the housekeeping issue would be resolved, and for the next few days, the service improved. Unfortunately, it stopped again in my second week, and by that point, I let it go since my stay was almost over. The rooms themselves are outdated compared to the common areas. The furniture in both rooms I stayed in showed wear and tear—the first room had a stuck dresser drawer, and the desk in the second room was sagging as if someone had put too much weight on it. Water damage was visible on the old popcorn ceilings, and there were minimal USB ports. Worst of all, I found a long hair in the microwave, which remained there even after three housekeeping visits. This was quite surprising for a Marriott brand. Additionally, amenities seemed to be removed, such as empty spaces where ice machines once were. Also, construction work was visible near the pool area, with a giant welding job on an interstate billboard in the parking lot. While this didn’t affect my stay, it was an odd sight to have from the room. I have a follow-up work trip to Valdosta soon, but I’ve decided to stay at a different hotel with better amenities and a lower price. My stay at this Fairfield wasn’t terrible, but it wasn’t great either—overall, a mixed bag.

Property clean and staff were very friendly. Breakfast was average. Room was great.

It was just an overnight stay for my son and me, back to class, but the room was spotless, well organized which made for a comfortable stay! We woke up from a good nights sleep after a few hours on the highway to a nicely laid Continental breakfast. Staff was very friendly from check in to check out. I would recommend this place because this was my 4th trip here, but the first time that I have stayed a here.

Clean facility, friendly staff, comfortable room