Fairfield Inn & Suites by Marriott Valdosta

The breakfast was average with the variety and quality. The coffee 24/7 was good. They had problems with the hot water in the room in the shower.

Just the problem with the hot water in the shower.

Ok, here's the deal. Expedia overbooked the hotel. I haven't received a refund yet. We had to stay in a different hotel. Expedia called the hotel twice, but they said they didn't have the authority, call back. When they did, they said the manager had already gone for the day. I do not understand why I had to pay without staying there. If they approve the refund, Id be happy to remove the bad rating.

Was charged an extra 20 dollars for what I don’t know, and they didn’t have much for breakfast, usually there is a muffin or something, all they had was bagel, yogurt, waffle, coffee.

Professional and courteous staff.

Did on-line check in. When we arrived, the on-line check in had not been received due o a “glitch” in their system, so I had to go through check in at the desk. Once we got to our room and settled in a bit, I received a text that our room was ready. Once in the room, there was only enough coffee for one cup. There were only 2 tissues left in the tissue box. Whatever they sprayed on the hard services to clean them had not been wiped sufficiently as the residue from the spray was very apparent, particularly on the desk. The first bath towel I used had a long hair on it when I first began to dry off my face. I have short hair, so it wasn’t mine and it was pretty gross.

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