Horizon at 77th

Loved how it had everything we needed.

We wished the pools were bigger but wasn't a deal breaker.

Dirty looking and ragged carpet..running toilet..slow flush..no one refreshed anything in room while we were there...we even took out trash..for the price ..it wasn't very accomadating....

Dirty carpet..slow toilet no normal room service not clear where check in was ...it was confusing from the start

Lazy river

Smelled bad. Indoor pool in disrepair. Room was never cleaned.

Poor check-in experience; however, the manager was very supportive.

I like that is was a condo. Very private. First stay and will stay again

Way more than expected. 5 minute walk to the beach. Could see the ocean from our balcony. Room had everything, full kitchen,livingroom, washer dryer ect. 5 stars for sure.

This is the email I sent the property the next day. We had checked out a few hours after checking in, it was that bad. I thought someone would have called or emailed us by now. We haven't heard back from my email or my message here on hotels.com. Good Afternoon, Based on this email I'm going to assume you did not speak with your check in crew. I would like to request a refund. We checked in around 6PM. Got to the room, there was an awful odor in the condo. We opened the doors, and turned on the fan to air out the room.  I took a quick shower, water wouldn't drain. We had a dinner reservation and didn't have time to address. We got back around 9/930. The halls smelled like pee and Marijuana. Even though we tried to air out the room, it still smelled like cheap dollar store powder carpet cleaner - everywhere. The water in the kitchen sink wouldn't drain. The sofa looks like it should have been replaced 5 years ago, we couldn't even sit on it, it was that gross. Everything was dated and in dire need of something. When we went to check out at 930PM (same night), the only thing the staff had to say was "oh no", no offer for a new room or maybe a move to your other facility? They were very nice and not rude, just not super helpful. Thank you for your time and assistance,