Horizon at 77th

Quiet area, resturants and grocery close by, property well maintained.

This was my 5th time staying at Horizon, property is starting to be a little worn down, still nice but could use some upgrades like fresh carpet and the furniture has seen better days.

We booked a room and it smelled like someone had recently smoked inside the room. We asked the manager if we could change rooms and they quickly obliged. Thank you

Property is nice!

Very nice clean place

A couple of things that we needed help with but service was fast and they were quite friendly!

Bed was more firm than I like.

Very clean. Cleaning staff was so very nice. So much parking.

Great place overlooking the ocean

Honestly one of the worst stays of my entire life from beginning to end. Let me start off by saying the Grand Shotes Hotel and Horizon on 77th are in a messy divorce and neither of them are very helpful. It’s like they don’t want to talk about their situation, leaving the customers totally unhappy and confused. Grand Shores owns this listing. You check in at their hotel but you stay at the one next door. Confusing process which cause check in to take nearly 90 minutes as we encountered rude person after person who didn’t know much. After check in we found our room to 100% not be a ‘resort’. For the additional $45 resort fee - one would expect beach towels (for example). Nope! Now comes some of the issues with the room... You have control of the A/C within reason - when I got there the room was 76 and like a sauna, you can only lower it down to 68 degrees. The coffee pot - broken. The oven - didn’t close Master shower - wouldn’t come out of the shower head. 2nd shower - base of the shower head rusty. Beach chair on patio - looks like it’s seen 8 season. Bed - could feel every spring pressing into my hip bone and ribs. And now for the icing on the cake - a maintenance guy from Bluegreen who wasn’t suppose to enter the room came in to change the air filter - without knocking. Discussed all of this with the night manager - he apologized and gave us a comp’d breakfast. I wouldn’t recommend staying here - ever.